Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Alexa Smith

Parker,CO

Summary

With experience as a Social Media Manager, General Manager, Behavior Technician, and Kennel Attendant, I offer a versatile skill set tailored for success. As a General Manager, I led strategic initiatives, fostering growth and team synergy. My background in behavior analysis enhances my interpersonal skills and client relations. I excel in digital strategy and community engagement, driven by a passion for delivering impactful results. I am eager to bring my proven abilities to your team, contributing to your organization's success with dedication and expertise.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Social Media Manager and Outreach Supervisor

The Sensory Spot
06.2023 - 07.2024
  • Increased customer engagement through social media.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Managed a team of outreach specialists, providing guidance and support to ensure successful execution of programs.
  • Conducted ongoing evaluation of outreach efforts to assess effectiveness and identify areas for improvement.
  • Enhanced stakeholder relations by actively participating in community events and networking opportunities.
  • Maintained meticulous records on client interactions, ensuring efficient follow-up communication when required.

Registered Behavior Technician

JumpStart Autism Center
01.2022 - 05.2023
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
  • Billed each client sessions toward insurance in a timely and well-written manner.
  • Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.
  • Learned specialized behavior approaches to implement behavioral strategies.

Kennel Technician Supervisor

Paws Pet Resort
11.2021 - 01.2022
  • Enhanced animal care by conducting regular health checks and administering necessary medications.
  • Developed comprehensive recordkeeping systems to track animal medical history, dietary needs, and behavioral patterns accurately over time.
  • Provided excellent customer service when interacting with pet owners and potential adopters, addressing concerns and answering questions about animal care.
  • Maintained a safe and healthy environment for animals through diligent sanitation practices and facility upkeep.
  • Trained new kennel technicians on best practices, ensuring consistent quality of care across the team.
  • Collaborated with the veterinary team to ensure proper medical care for all animals in the facility.

General Manager

Subway
10.2020 - 11.2021
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Conducted interviews with participants to assess eligibility.
  • Worked effectively in fast-paced environments.

Education

No Degree - Engineering (Pre-Engineering)

Arapahoe Community College
Littleton, CO
05.2026

GED -

Ponderosa High School
Parker, CO
02.2022

Skills

  • Social Media Management
  • Photo and Video Editing
  • Teamwork and Collaboration
  • Content Creation
  • Excellent Multitasking
  • Social Media Strategy
  • Verbal and written communication
  • Critical Thinking
  • Attention to Detail
  • Networking and relationship building
  • Community Engagement
  • Event Management
  • Team Leadership
  • Time Management
  • Complex Problem-Solving

Accomplishments

  • Significantly increased social media engagement through targeted strategies.
  • Implemented cost-saving measures that enhanced operational efficiency.
  • Successfully mentored and improved team performance.
  • Enhanced client satisfaction through effective communication skills.
  • Maintained high standards in animal care with consistently high client satisfaction.

Certification

  • RBT - Registered Behavior Technician
  • Safety Care Training - May 2023
  • CPR Certification

Additional Information

I have my own personal form of transportation. I have my Colorado state drivers license, I am a U.S. Citizen.

Timeline

Social Media Manager and Outreach Supervisor

The Sensory Spot
06.2023 - 07.2024

Registered Behavior Technician

JumpStart Autism Center
01.2022 - 05.2023

Kennel Technician Supervisor

Paws Pet Resort
11.2021 - 01.2022

General Manager

Subway
10.2020 - 11.2021

No Degree - Engineering (Pre-Engineering)

Arapahoe Community College

GED -

Ponderosa High School

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Alexa Smith