Quinn Calderon
Brooklyn,NY
Summary
I've been working in security & loss prevention since 2020 and have since then, gained extensive knowledge and experience within the fields. Things such as handling CCTV's, investigating internal and external theft, de-escalation techniques, maintaining safety protocols for employees and customers, enforcing company policy, and apprehending subjects. Having gained these experiences, I've learned to apply all the strategies and techniques to further evolve my capabilities within the field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Mulligan Security Corp
08.2024 - Current
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in facilities.
- Screened individuals and prevented passage of prohibited items/weapons into assigned facility.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Asset Protection Service Representative
Gap Inc
07.2023 - 08.2024
- Developed positive relationships with local law enforcement agencies, promoting cooperation in investigations and incident response.
- Conducted thorough investigations into incidents of theft or fraud, leading to successful resolution and recovery of assets.
- Assisted in the apprehension of shoplifters, following proper legal procedures and company guidelines.
- Filed reports for internal and external crime, burglary, or theft.
Asset Protection Greeter
DSW Shoes
02.2023 - 07.2023
- Kept customers and employees safe and from criminal activity.
- Completed daily safety audits.
- Assisted in apprehensions and recovering merchandise via customer service.
- Maintain close relations with store managers and employees to ensure store policy is being followed.
Loss Prevention Detective
Marshalls
08.2021 - 11.2021
- Deterred and apprehended shoplifters.
- Completed daily safety and security audits to ensure safety of employees and customers.
- Worked alongside law enforcement to help reduce store shortage.
- Monitored CCTVs to investigate internal and external activity.
- Performed security walks around store to monitor employee and customer activities.
Asset Protection Investigator
Burlington
09.2020 - 08.2021
- Identified, observed and apprehended individuals for committing theft by shoplifting.
- Greeted and welcomed all customers on sales floor to maintain service levels and security.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Investigated internal activity to reduce shortage from within the store.
Education
High School Diploma: Yes -
School For Legal Studies
06.2017
Skills
- Conflict resolution
- Customer Service
- Multitasking abilities
- Supervision
- Data management
- Video surveillance proficiency
- Dependable and Responsible
- Extensive Computer Knowledge
- Incident Reporting
Accomplishments
Earned a certificate (One In A Million) by Burlington's Corporate for going above and beyond with my work.
Contact
Brooklyn , NY 11206
Education
Brooklyn, New York
Certification
- Security License - Active
- F02 Certification - Fire Safety
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Security Officer
Mulligan Security Corp
08.2024 - Current
Asset Protection Service Representative
Gap Inc
07.2023 - 08.2024
Asset Protection Greeter
DSW Shoes
02.2023 - 07.2023
Loss Prevention Detective
Marshalls
08.2021 - 11.2021
Asset Protection Investigator
Burlington
09.2020 - 08.2021
- Security License - Active
- F02 Certification - Fire Safety
High School Diploma: Yes -
School For Legal Studies
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