Quinn Combs
Riverside
Summary
NetSuite-certified finance and operations professional with expertise in managing high-volume billing databases and financial reporting. Led successful NetSuite migration projects while training new users, ensuring operational efficiency and knowledge transfer. Co-founded a community organization, applying a systems-first mindset to design scalable processes and manage teams effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Accounting Specialist
Stratacache
Dayton
09.2022 - Current
- Certified NetSuite Financial User with hands-on experience managing billing databases, financial reporting, and system configuration across multiple high-volume client environments
- Led NetSuite migration projects, converting acquired companies' billing databases into NetSuite
- Identified gaps in billing workflows and implemented improvements to enhance accuracy and efficiency
- Administered and maintained billing records for multiple large-volume clients within NetSuite
- Trained new A/R and financial users on NetSuite to ensure effective system utilization and compliance
- Supported cross-functional operations in collections, client account management, and warranty tracking to streamline processes and improve service delivery
- Deep understanding of core accounting principles (procure-to-pay, record-to-report) and supply chain concepts, with foundational inventory management knowledge
- Proficient in Microsoft Office and Google Suite, with advanced Excel skills leveraged alongside NetSuite for financial reporting and data analysis
Server
Tender Mercy
Dayton
01.2018 - 12.2022
- Guided guests in assigned section with extensive menu knowledge, enhancing their experience with tailored recommendations for cocktails, beers, and spirits.
- Monitored and updated knowledge of fluctuating menu and spirits history to ensure accurate guest information and recommendations.
- Collect sales reports at the end of the business day.
- Completed bar closing duties, ensuring a clean and organized workspace for the next shift.
Secured Collections Specialist
Synchrony Bank
Dayton
03.2018 - 06.2021
- Consistently exceeded performance metrics, recognized through multiple Peer-to-Peer and Employee of the Month awards
- De-escalated complex account situations independently, demonstrating sound judgment and the ability to apply policy accurately without escalation
- Managed high-volume account portfolios, ensured accurate records of status, payment processing, fee adjustments, and resolution outcomes.
- Handled account relief for large-scale events, ensured proper documentation and policy adherence under pressure.
- Developed and delivered communication reports tracking call quality trends, shared insights weekly with collections staff to enhance performance.
- Identified process gaps and documented performance expectations by writing and performing scripts for training videos, contributing to standardized operational procedures across the collections team
Education
High School Diploma -
Kettering School District
Dayton01-2014
Skills
- A/R Management
- Financial reporting
- Financial optimization
- Process improvement
- Netsuite
- Strategic development
Projects
- Join Dayton Discord, 07/01/25, Present, Architected and scaled a community engagement platform from the ground up, designing a 60+ channel communication infrastructure now serving 2,000+ users and 100+ daily active participants
- 2019 Dayton Pride Float, 01/01/19, 06/30/19, Worked with a team of folks from across the organization to build the Synchrony pride float in 2019.
- Break Area Redesign, 02/01/18, 11/30/18, Interdepartmental project to redesign the employee 'Quiet Zones' to update them with new furniture, better design, and multiple bookshelves for employees to participate in a bookshare program. My involvement included creating the project concept, creative planning, and execution of the bookshare program.
Volunteer Experience
- Co-founder, Operations Director, Board VP, Join Dayton, 01/01/26, Active
- Committee Member, Parks and Recreation Committee, City of Riverside, 03/01/25, Active
- Master Recycling Program, Montgomery County Solid Waste District, Inactive - concluded 2025
- Master Gardener Intern, Five Rivers Metroparks, Inactive - concluded 2025
Certification
Netsuite Financial Associate Certification
March 2026. Credential ID: 326722819N16290GC10
March 2026. Credential ID: 326722819N16290GC10
Timeline
Accounting Specialist
Stratacache
09.2022 - Current
Secured Collections Specialist
Synchrony Bank
03.2018 - 06.2021
Server
Tender Mercy
01.2018 - 12.2022
High School Diploma -
Kettering School District