Quinn Dodson
Birmingham,AL
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview
4
4
years of professional experience
Work History
Assistant Manager
Activate Games
Birmingham , AL
12.2023 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
Shift Supervisor
Starbucks
Birmingham , AL
02.2022 - 03.2024
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Delivered successful training to more than 10 employees during employment, educating on successful work processes and productivity strategies.
- Completed cash and credit card transactions accurately using POS software.
Barista
Starbucks
08.2020 - 02.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Education
Bachelor of Arts - Communications
Arizona State University
Tempe, AZ05.2025
No Degree - Sign Language Interpretation
Golden West College
Huntington Beach, CA02.2022
High School Diploma -
Los Alamitos High School
Los Alamitos, CA05.2020
Skills
- Production Management
- Daily Facility Operations
- Customer Service
- Inventory Control
- Monetary Transactions
- Production and Time Sequencing
- Guest Satisfaction
- Attention to Detail
- Inventory Management Software
- Store Opening and Closing
- Money handling
- Staff supervision
- Task delegation
- Employee scheduling
- Coaching and mentoring
- Inventory management
Timeline
Assistant Manager
Activate Games
12.2023 - Current
Shift Supervisor
Starbucks
02.2022 - 03.2024
Barista
Starbucks
08.2020 - 02.2022
Bachelor of Arts - Communications
Arizona State University
No Degree - Sign Language Interpretation
Golden West College
High School Diploma -
Los Alamitos High School
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