Quinn Hoak
Churchville,NY
Summary
Finance major with a minor in Accounting at St. John Fisher College. Strong analytical skills, attention to detail, and proficiency in Microsoft Office Suite, including Excel. Proven leadership and communication abilities through customer-facing roles. Eager to apply academic knowledge and gain hands-on experience in finance through an internship opportunity.
Overview
3
3
years of professional experience
Work History
Golf Starter
Brook Lea Country Club
06.2024 - Current
- Improved pace of play with diligent monitoring and effective communication to Members.
- Utilized knowledge of weather conditions to make appropriate adjustments to schedules or play when required.
- Supported pro shop operations as needed, providing excellent customer service to guests and members alike.
- Ensured player satisfaction, addressing concerns and resolving issues promptly.
Bag Room Attendant
Brook Lea Country Club
03.2022 - Current
- Enhanced customer satisfaction by efficiently organizing and managing golf bags in the storage area.
- Displayed consistent professionalism when interacting with both members and non-members alike while providing exceptional customer service.
- Reduced wait times for guests through effective communication with pro shop staff regarding tee times and schedules.
- Effectively managed the inventory of rental clubs, ensuring proper maintenance and timely replacement of damaged or worn equipment.
Education
Bachelor of Science - Major: Finance Minor: Accounting
St. John Fisher University
Rochester, NY04-2027
Skills
- Strong Leadership Competencies
- Effective Communication
- Customer Engagement
- Financial Data Analysis
- Accounting analysis
- Creative Problem Resolution
- Time Management
Timeline
Golf Starter
Brook Lea Country Club
06.2024 - Current
Bag Room Attendant
Brook Lea Country Club
03.2022 - Current
Bachelor of Science - Major: Finance Minor: Accounting
St. John Fisher University
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