Project engineering professional with substantial experience in managing complex projects from inception to completion. Skilled in coordinating cross-functional teams, ensuring adherence to timelines, and maintaining high standards of quality. Expertise in project planning, resource allocation, and risk management. Known for effective problem-solving, adaptability to changing project requirements, and consistent delivery of results.
Work History
Tier II Project Engineer
5 Years 4 Months
Upward Technology | 04.2021 - Current
Responsible for planning, executing, and supporting IT projects for 50+ companies
Create lasting solutions using a variety of vendors including Azure, Ubiquiti, SonicWall, FortiGate, Keeper
Helped customers improve their security posture using O365 products, KnowBe4, Keeper, Webroot, Kaseya
Created company process for implementing Intune and Autopilot
MIS Helpdesk Manager
1 Year 10 Months
EC Electric | 06.2019 - 04.2021
Managed a team of 3 people, gave semi annual performance reviews
Lead biweekly ‘Tech Talks’ training webinar for employees
Admin for Microsoft Intune, Office 365, Mitel, AD, PXE, Exclaimer, Aerohive, SonicWall
Setup and supported infrastructure across 8 offices and 30+ jobsites
Jiu-Jitsu Instructor
2 Years 10 Months
South West Portland Martial Arts | 03.2017 - 01.2020
Created unique and personalized lesson plans
Taught group classes
MIS Support
1 Year 10 Months
EC Electric | 08.2017 - 06.2019
Managed the help desk while providing tier I & II tech support for 1,400 employees
Application admin for Office 365, ShoreTel, SysAid, and Comodo
Setup and maintained desktops, laptops, printers, mobile phones, and VOIP phones
Education
Security+
CompTIA
Network+
CompTIA
AZ-700 Microsoft Certified: Azure Network Engineer
Microsoft
Microsoft Certified Solutions Expert - Core Infrastructure
Microsoft | 01-2021
Microsoft Certified Solutions Associate - Server
Microsoft | 01-2020
Portland Community College | Portland, Oregon | 06-2017
Skills
TCP/IP Networking
Security: Design and implementation
VoIP
Intune
Azure AD
Azure
O365
Timeline
Tier II Project Engineer
Upward Technology
04.2021 - CurrentRead More
MIS Helpdesk Manager
EC Electric
06.2019 - 04.2021Read More
MIS Support
EC Electric
08.2017 - 06.2019Read More
Jiu-Jitsu Instructor
South West Portland Martial Arts
03.2017 - 01.2020Read More
Portland Community College
Read More
Microsoft
Microsoft Certified Solutions Associate from Server
Read More
Microsoft
Microsoft Certified Solutions Expert from Core Infrastructure
Read More
CompTIA
Network+
Read More
CompTIA
Security+
Read More
Microsoft
AZ-700 Microsoft Certified: Azure Network Engineer