Quinn Miller
Chesapeake,VA
Summary
Detail-oriented medical laboratory technician with a strong desire to further develop skills in a challenging and fast-paced environment. Aims to utilize exceptional problem-solving abilities and customer service skills, along with proficiency in computer systems, to secure an advanced position.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Laboratory General Supervisor
Comprehensive Rehabilitation and Pain Specialist
05.2023 - Current
- To satisfy COLA requirements, voluntarily took on the role of the GS in addition to being the MLT
- Ensure all QC are within acceptable ranges before patient testing could be performed
- Provided support to waived testing personnel at two different offices
- Demonstrated ability to adapt to shifting COLA and CLIA mandates through the creation and revision of QAs and SOPs.
Medical Laboratory Technician
Comprehensive Rehabilitation and Pain Specialist
05.2022 - Current
- Perform all QC, QA, calibrations, proficiency testing, and patient testing in a high complexity CLIA lab
- Maintain accurate records of patient specimens and test data using a variety of laboratory information systems such as Health Fusion, Quiklims, Salvus
- Utilized a Biolis 24i Premium to perform immunoassays
- Succeeded in maintaining accurate inventory records and ensuring timely supply orders.
- Performed daily and monthly maintenance on equipment, executing repairs using support's over-the-phone instructions.
Front Desk Receptionist
INKcredible tattoo
12.2020 - 04.2022
- Greet and check-in an average of 10 clients per day with a friendly attitude and positive demeanor to create a welcoming environment and provide exceptional customer service
- Manage phone and email correspondence with clients, leveraging adept problem-solving and clear communication to quickly address questions and resolve issues
- Schedule appointments and create customer profiles for six artists using the software Rev23 to increase the efficiency of the check-in process and amount of appointments per month
- Manage cash flow and inventory, processing an average of $1300 in transactions per day, including recording cash and credit card receipts and maintaining accurate records of sales
- Clean the building and perform general maintenance tasks to ensure a safe, clean, and comfortable work environment.
General Laborer
Hunt Club Farm
10.2016 - 12.2019
- Facilitated and led the pumpkin patch and Christmas tree lot in a safe, inclusive environment, increasing customer satisfaction and repeat visits
- Operated the ramps for the hayride to safely and swiftly load and unload patrons
- Having a haunted hayride during October, the hayride would see upwards of a few thousand patrons a night
- Required to be flexible, able to easily pick up new tasks, and become familiar with different systems to ensure smooth operation of the various events hosted at the property.
General Construction Worker
Core Contracting, Inc.
06.2016 - 07.2019
- Maintained a highly productive workday by arriving early to the shop to prepare for the day, stay on schedule, and close each day on time
- Collaborated with a team and worked solely in the interest of efficiently completing the assigned tasks
- Advanced in painting, framing, plumbing, drywall, and general maintenance usually at one of the bases or a commercial property.
Education
Bachelor's degree in Biology -
East Carolina University
Greenville, NC12.2021
Skills
- Laboratory Experience
- Quality Control Procedures
- Test Documentation
- Equipment Calibration
- PCR
- Microsoft Word and Excel
- Customer service
- Problem solving
- Biotechnology
- Pipetting
Certification
- CGLP audit training certification, 10/2021, Present, An online course that went over current good laboratory practices such as but not limited to handwashing, pipetting, reducing chances of contamination, increasing reliability
- Bloodborne Pathogens Training, 10/2021, Present, An online course that provides information on the possible outcomes from coming in contact with a bloodborne pathogen as well as steps to avoid potential infections
Timeline
Laboratory General Supervisor
Comprehensive Rehabilitation and Pain Specialist
05.2023 - Current
Medical Laboratory Technician
Comprehensive Rehabilitation and Pain Specialist
05.2022 - Current
Front Desk Receptionist
INKcredible tattoo
12.2020 - 04.2022
General Laborer
Hunt Club Farm
10.2016 - 12.2019
General Construction Worker
Core Contracting, Inc.
06.2016 - 07.2019
Bachelor's degree in Biology -
East Carolina University
- CGLP audit training certification, 10/2021, Present, An online course that went over current good laboratory practices such as but not limited to handwashing, pipetting, reducing chances of contamination, increasing reliability
- Bloodborne Pathogens Training, 10/2021, Present, An online course that provides information on the possible outcomes from coming in contact with a bloodborne pathogen as well as steps to avoid potential infections
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