Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Senior Assistant Manager
Hoffman Car Wash
11.2024 - Current
Led a team of junior assistants, ensuring efficient task completion and professional development.
Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
Mentored junior staff members to enhance their skills, promoting growth within the company.
Managed the location in the absence of the location manager.
Directly assisted the location manager with both short and long term challenges.
Assistant Manager
HOFFMAN Car Wash
07.2021 - 11.2024
Successfully mentored and coached multiple team leaders, providing them with valuable guidance to enhance their leadership skills and achieve optimal performance.
Created schedules and delegated assignments to meet coverage and service demands.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Completed regular inventory counts to verify merchandise levels, address discrepancies and worked towards generating profits.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.