Quinn White
Celina
Summary
Dynamic Assistant Manager with a proven track record at Sonic Drive-In, adept in staff supervision and sales monitoring. Excelled in recruiting, training, and motivating teams, boosting sales through strategic marketing tactics. Demonstrated adaptability and a knack for enhancing customer service, ensuring operational excellence. Skilled in budget assistance and fostering team growth.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Sonic Drive in
09.2023 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- successfully created and executed marketing events to boost sales and customer acquisition
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Crew Member
Sugarboy Donuts
02.2023 - 09.2023
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Stocked shelves to organize aisles in assigned department.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Replenished serving stations with fresh food and cleaned up spills.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Education
High School Diploma -
Celina High School
3455 N Preston Rd, Celina, TX 7500905-2025
Skills
- Recruiting and interviewing
- Sales monitoring
- Budget assistance
- Orientation and training
- Adaptability and flexibility
- Task delegation
- Team motivation
- Strategic thinking
- Orientating and training
- Staff supervision
- Marketing tactics
- Marketing
Accomplishments
- Supervised team of 6-10 staff members.
- Collaborated with team of 4 in the development of store events.
Certification
ServeSafe management
weld certified
fusion 360 certified
Languages
Spanish
Limited Working
Timeline
Assistant Manager
Sonic Drive in
09.2023 - Current
Crew Member
Sugarboy Donuts
02.2023 - 09.2023
ServeSafe management
weld certified
fusion 360 certified
High School Diploma -
Celina High School
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