Quinna Benally
Mesa,Arizona
Summary
Over 17 years of sales and customer service veteran with proven track record for meeting and exceeding aggressive sales goals. I am currently seeking a position to challenge and grow my sales abilities. Engaging appointment setter with several years of experience with both outbound and inbound calls. Successful at modern persuasion tactics and salesmanship.
Overview
20
20
years of professional experience
Work History
Senior Sales Manager
Staylisted
Phoenix , AZ
08.2018 - 06.2024
- Implemented innovative marketing campaigns to promote products or services.
- Identified opportunities for growth for small business owners.
- Provided ongoing recommendations on improving the website's usability and accessibility from an SEO perspective.
- Monitored competitor activities related to SEO efforts in order to stay ahead of the competition.
- Analyzed website performance metrics, such as keyword ranking, traffic volume, and conversion rates to identify areas for optimization.
- Optimized existing content and created new content to improve overall SEO performance of the website.
- Provided guidance on best practices related to SEO strategy and implementation.
- Implemented SEO strategy, resulting in increase to website hits.
Appointment Setter
CPN
Scottsdale, AZ
01.2015 - 10.2016
- Outbound calls to small business owners and set appointments with a Sales consultant to discuss purchasing a credit card processing device for their business.
Sales Consultant
Safety Services Company
11.2013 - 09.2014
- Sales Consultant for an outbound call center selling OSHA compliant products and services to large and small businesses in the United States and Canada
- Reached and exceeded aggressive sales goals weekly
- Sales Agent of the month for 3 consecutive months in March, April and May 2014.
Dearfield Associate
12.2007 - 11.2013
- Outbound call center for large established companies such as Columbia House, BMG book clubs
- Renewed and established memberships, upsold products, collections on delinquent accounts and general customer service.
Turn-Key Solutions
12.2004 - 12.2007
- Cold called potential clients to sign them up for subscriptions of The New York Post and various other publications
- Met and exceeded aggressive weekly quotas
- Managed caseloads of sales, collections and customer follow-ups.
Education
High School Diploma -
RCB Highschool
Phoenix AZ05-1999
Skills
- Digital Marketing
- Partnership Marketing
- Marketing campaign management
- Search Engine Optimization
- Sales Presentations
- Rapport and relationship building
- Leads Prospecting
- Sales Quota Achievement
- SEO proficiency
- Social Media Marketing
- Team Leadership
- Interpersonal Skills
- Multitasking
- Reliability
- Problem-Solving
- Professionalism
- Goal Setting
- Client Relationship Management
- Attention to Detail
- Excellent Communication
- Inbound and outbound calls
- Outbound call center operations
- Outbound sales calling
- Directing calls
- Outbound Calling
- Follow-up calls
- Problem Resolution
- Inbound and Outbound Calling
Timeline
Senior Sales Manager
Staylisted
08.2018 - 06.2024
Appointment Setter
CPN
01.2015 - 10.2016
Sales Consultant
Safety Services Company
11.2013 - 09.2014
Dearfield Associate
12.2007 - 11.2013
Turn-Key Solutions
12.2004 - 12.2007
High School Diploma -
RCB Highschool
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