Highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Assistant Operational Manager
Wonder
Washington Heights, NY
09.2026 - Current
Assisted in the management of daily operations, ensuring smooth and efficient workflow
Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items
Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
Monitored employee performance through regular evaluations, providing constructive feedback for professional development
Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency
Implemented cross-training initiatives among team members to enhance flexibility and ensure efficient operations during peak periods
Food and Beverage Manager
Highgate hotel
New York, NY
04.2023 - 05.2024
Managed daily operations in high volume, fast-paced restaurant
Distributed food to service staff for prompt delivery
Monitored employee performance by providing constructive feedback as needed during shift changes or at end of shift reviews
Collaborated with marketing team to promote special events
Inspected dining and serving areas for cleanliness and proper setup
Trained new employees to perform duties
Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services
Time management/multitasking
Assistant General Manager
Le Pain Quotidian
New York, NY
04.2020 - 01.2023
Supervise the entire store as well as employees
Ensure that all staff members are providing excellent service to the guest
Training new employees, and ensure with food and beverage knowledge
Monitor dining room to ensure guest experience
Scheduling and approve PTO / sick leave
Work with individual workers to improve performance
Place all orders to run the business
Bank run/cash handling
POS knowledge
Handle sales & labor weekly
Inventory weekly
Daycare Assistant
Children Nation
New York, Ny
07.2017 - 12.2019
Assisted in daily care routines for children in a nurturing environment.
Supported teachers in implementing age-appropriate educational activities.
Monitored children's behavior and ensured a safe play area.
Server/Shift Leader
Le Pain Quotidian
New York, NY
01.2013 - 07.2019
Provide an excellent service in NYC busy restaurant
Consistently adhere to quality exceptions, and standards
Effectively communicate orders to kitchen, and accommodate request
Anticipate guests needs and address all requests promptly