Sydney Housel
Louisville
Summary
Dedicated operations and property management professional with 9 years of experience driving efficiency, managing financial performance, and delivering exceptional customer service. Experienced in analyzing business data, streamlining processes, and implementing cost-saving strategies, including identifying emerging markets that contributed to a $500,000 reduction in operational expenses for a startup organization. Recognized for strong organizational skills, financial acumen, and the ability to manage competing priorities effectively. Currently seeking a flexible opportunity where I can apply my expertise while pursuing continued education and career growth.
Overview
9
9
years of professional experience
Work History
ASSISTANT PROPERTY MANAGER
Sentinel Real Estate Corp
Louisville, Kentucky
02.2024 - Current
- Inspect vacant units at move-out to identify any damage or needed repairs.
- Respond to tenant inquiries and complaints in a timely manner.
- Accept and record checks, money orders and certified checks for daily deposits.
- Manage all aspects of tenant relations including collection of rents, late fees and eviction proceedings if necessary.
- Coordinate with vendors and contractors for repairs and maintenance of the property.
- Managed daily property operations, ensuring efficient workflow and tenant satisfaction.
- Assisted in budget preparation and expense tracking, contributing to effective financial management.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
OPERATIONS MANAGER
Landing
Birmingham, Alabama
01.2021 - 05.2023
- Collaborated with cross-functional teams, including sales, partner success, and finance, to align operational goals with overall company objectives.
- Implemented and managed systems which enhance operational efficiency, such as Asana and Salesforce.
- Led a team of nine employees, providing coaching, mentorship, and performance evaluations to foster a high-performing and motivated workforce.
- Developed and implemented strategic initiatives to streamline operations, resulting in $500K lower operational costs.
- Led cross-functional teams to successfully launch new products in the market (FOPS).
- Trained and mentored team members to enhance their skills and capabilities.
- Collaborated with senior management to drive business growth and achieve targets.
ASSISTANT COMMUNITY MANAGER
Arlington Properties
Birmingham, Alabama
09.2018 - 01.2021
- Maintained consistent occupancy, above 93% across five properties.
- Inspected model/vacant homes as well as the property grounds daily.
- Managed community events and activities to promote resident engagement.
- Facilitated leasing transactions and ensured timely collection of rent payments.
- Analyzed data and metrics to track community growth and identify areas for improvement.
- Managed social media platforms and engaged with community members to foster relationships.
OFFICE ADMIN
Clokey Realty
Rainbow City, Alabama
08.2017 - 09.2018
- Coordinated and scheduled appointments and meetings for over ten agents.
- Performed data entry, filing, and document organization to ensure efficient office operations.
- Developed and maintained professional relationships with clients and vendors through effective communication and follow-up.
Education
Child Life
University of Alabama At Birmingham
Birmingham, ALSociology
Jacksonville State University
Jacksonville, ALAssociate of Arts -
Jefferson Community And Technical College
Louisville, KY05-2027
Skills
- Property Management Software
- Property Inspections
- Cross-Functional Collaboration
- Operational Efficiency
- Strategic Initiatives
- Training and Mentoring
- Vendor Management
- Occupancy Management
- Leasing Transactions
- Data Analysis
- Yardi Voyager
- Rent Cafe
- Performance Metrics and KPIs
- Accounts Receivable/Payable
- Eviction coordination
- Salesforce
- Appfolio
- Leasing and sales
- Fair housing regulations
- Property tours and inspections
- Cleaning and sanitization
- Childcare assistance
- Commercial and residential cleaning
Timeline
ASSISTANT PROPERTY MANAGER
Sentinel Real Estate Corp
02.2024 - Current
OPERATIONS MANAGER
Landing
01.2021 - 05.2023
ASSISTANT COMMUNITY MANAGER
Arlington Properties
09.2018 - 01.2021
OFFICE ADMIN
Clokey Realty
08.2017 - 09.2018
Child Life
University of Alabama At Birmingham
Sociology
Jacksonville State University
Associate of Arts -
Jefferson Community And Technical College