Bianca Orozco
Property Management
Atlanta,GA
Summary
Dedicated and passionate Assistant Property Manager pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. A 'people person' who is eager to learn and ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Assistant Property Manager
RAM Partners LLC
Sugar Hill, GA
07.2024 - Current
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Conducted competitive analysis to benchmark property amenities and pricing, ensuring market competitiveness.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Assistant Property Manager
Cushman And Wakefield
Atlanta
03.2023 - 06.2024
- Implemented and enforced policies and procedures to maintain properties to the highest standards
- Ensure accurate, detailed and fully compliant records with reporting requirements
- Established strong, professional relationships with clients by promoting team collaboration and delivering exemplary service
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Leasing Consultant
Cushman & Wakefield
Atlanta
01.2022 - 03.2023
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Verified tenant incomes and other information before accepting lease applications.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Conducted property tours for potential tenants, showcasing amenities to increase leasing interest.
Leasing Consultant
InterSolutions
Atlanta
07.2021 - 02.2022
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services
- Conducted property showings to at least two prospects daily to highlight features, answer questions and redirect concerns to close contracts.
Leasing Consultant
InterSolutions
Atlanta, GA
05.2021 - 01.2022
- Responded to requests and scheduled appointments for property showings.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
- Streamlined application process, reducing turnaround time for applicant approvals.
Life Coach and Public Speaker
Freelance
Atlanta
03.2021 - 07.2021
- Helped clients build life management and coping skills to handle daily needs and specific stressors
- Facilitated group sessions and learning discussions to further objectives
- Directed heart-centered, strengths-based, culturally competent and individualized intakes and assessments
- Prepared public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition, and industry trends.
Sales Consultant, Entry Level Account Manager
Restore Masters LLC
Atlanta
09.2020 - 04.2021
- Exceeded sales quota and closed first deal within first seven days
- Trained and coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings
- Organized sales paperwork, presented proposals, and finalized contracts.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Assistant Retreat Director, Director of Sales
Massage Heights
Atlanta
01.2020 - 08.2020
- Promoted from Lifestyle Consultant to Director of Sales for exceeding sales expectations by 25% and displaying outstanding leadership amongst team
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches
- Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans
- Monitored sales team performance, analyzed sales data and reported information to area managers.
Sales Consultant
Massage Heights
Atlanta
12.2019 - 08.2020
- Exceeded company expectation and closed four deals on first day of job, achieved monthly goal
- Boosted sales by conferring with customers to evaluate the best fit of company offerings
- Consistently exceeded new sales growth quotas for spa membership
- Maintained sense of urgency in answering customer questions and requests.
Education
Real Estate License -
Barney Fletcher Real Estate School
Atlanta, GA 03.2019 - 05.2019
Bachelor of Science: Human Development and Family Studies - undefined
Auburn University
Auburn, AL 08.2013 - 05.2017
Skills
Property Management Expertise
Real estate knowledge
Policy Enforcement
Property Management Software
Time Management
Microsoft Office
Teamwork and Collaboration
Problem-Solving
Property Marketing
Multitasking Abilities
Customer service-focused
Excellent Communication
Certification
07/2021, Fair Housing Training
Timeline
Assistant Property Manager
RAM Partners LLC
07.2024 - Current
Assistant Property Manager
Cushman And Wakefield
03.2023 - 06.2024
Leasing Consultant
Cushman & Wakefield
01.2022 - 03.2023
Leasing Consultant
InterSolutions
07.2021 - 02.2022
Leasing Consultant
InterSolutions
05.2021 - 01.2022
Life Coach and Public Speaker
Freelance
03.2021 - 07.2021
Sales Consultant, Entry Level Account Manager
Restore Masters LLC
09.2020 - 04.2021
Assistant Retreat Director, Director of Sales
Massage Heights
01.2020 - 08.2020
Sales Consultant
Massage Heights
12.2019 - 08.2020
Real Estate License -
Barney Fletcher Real Estate School
03.2019 - 05.2019
Bachelor of Science: Human Development and Family Studies - undefined
Auburn University
08.2013 - 05.2017