Janet Jones
Beaverton
Summary
Detail-oriented Assistant Manager with over two years in property management, focused on optimizing tenant relations and operational efficiency. Utilizes Entrata and Microsoft Office to streamline administrative processes and improve tenant satisfaction. Drives tenant retention and enhances property competitiveness through strong organizational and interpersonal skills.
Overview
3
3
years of professional experience
2000
2000
years of post-secondary education
Work History
Assistant Property Manager
NALS Properties
Hillsboro
09.2025 - Current
- Streamlined tenant onboarding processes, reducing time to move-in by ensuring all documentation was promptly handled.
- Coordinated with maintenance and service teams to ensure timely resolution of tenant issues, significantly enhancing service reliability.
- Enhanced tenant communication, boosting retention and satisfaction through personalized service.
- Fostered relationships with tenants to create a welcoming community atmosphere, enhancing overall tenant engagement.
- Engaged with tenants regularly to address concerns, promoting a supportive environment and building tenant loyalty.
- Coordinated tenant communications to address concerns and strengthen positive relationships.
- Streamlined maintenance processes, reducing response times and operational costs.
- Performed property inspections to uphold maintenance and cleanliness standards.
Assistant property manager
The management group inc
Portland
06.2025 - 10.2025
- Managed tenant relations, swiftly resolving issues to ensure timely rent collection.
- Coordinated with vendors and maintenance teams for timely property upgrades, enhancing tenant satisfaction.
- Implemented proactive communication strategies, significantly increasing tenant retention rates.
- Streamlined processes using AppFolio to improve operational efficiency.
- Generated detailed delinquency reports to enhance financial transparency and accountability.
Leasing Consultant
MG Properties
Hillsboro
06.2024 - 05.2025
- Implemented targeted marketing strategies, boosting property visibility and attracting high-quality tenants.
- Guided prospective tenants through property tours, boosting occupancy rates and tenant satisfaction.
- Facilitated lease agreements, improving tenant retention and simplifying administrative processes.
- Collaborated with property management to resolve tenant issues, strengthening community relations.
- Analyzed market trends to adjust pricing strategies, optimizing rental income and competitiveness.
Leasing Consultant
Security Properties Residential
Beaverton
01.2023 - 06.2024
- Successfully managed the leasing process, resulting in a consistent 95%+ occupancy rate.
- Executed lease agreements and renewals, ensuring accuracy and compliance in documentation processes.
- Conducted property tours, addressing inquiries from prospective tenants and showcasing features that enhanced perceived property value.
- Maintained a comprehensive knowledge of local market trends, enabling effective rental pricing strategies.
- Collaborated with property management team to promptly resolve tenant concerns, enhancing overall resident satisfaction.
Education
General Education -
Alhambra High School
Alhambra, CaliforniaSkills
- Customer Service
- Hospitality
- Entrata
- Microsoft Office
- Hotel Management
- Bilingual-Spanish
- Communication
- Interpersonal Skills
- Multi-tasking
- Organizational Skills
- Time Management
- Problem Solving
- Yardi Plus
- Skillful
- CRM
- Smartens
- Yardi CRM
- Excel
- Tenant Tech
- App folio
- Elise AI
- Tenant relations
- Property inspections
- Problem solving
- Team collaboration
- Conflict resolution
- Payment management
- Application process proficiency
- Property management expertise
- Property inspection
- Lease agreement review
- Fair housing regulations
- Housing regulations
- Tenant conflict resolution
- Training and mentoring
- Tenant issue resolution
- Onsite tours
- Database management
- Property maintenance
- Property tours and inspections
- Vacant unit monitoring
- Property management
- Resident retention
- Payment collection
- Record keeping
- Strong communication skills
- Leasing and sales
- Appointment scheduling
- Issue escalation
- Rent collection
- Multi-family property management
- Problem-solving abilities
- Dispute handling
- Property showing
- Local and state laws
- Cloud-based file management
- Showing and leasing of units
- Records management
- Relationship building and rapport
- Effective communication
- Occupancy optimization
- Financial reporting
- Customer relationship management
- Maintenance coordination
Hobbies and Interests
- Reading
- Singing
- Writing music
- Photography
- Traveling
Languages
Spanish, Native
Personal Information
Title: Assistant Manager
Timeline
Assistant Property Manager
NALS Properties
09.2025 - Current
Assistant property manager
The management group inc
06.2025 - 10.2025
Leasing Consultant
MG Properties
06.2024 - 05.2025
Leasing Consultant
Security Properties Residential
01.2023 - 06.2024
General Education -
Alhambra High School