Quinneka D Green
Shreveport,La
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through the ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
20
20
years of professional experience
Work History
Assistant Manager
CST Brands
08.2015 - 10.2019
- Operating the cash registers
- Stocking and maintaining a clean environment
- Follow money procedures
- Make sure that employees are following safety protocols
- Complete paperwork in a timely manner
- Prepare food and follow state and store policy
- Managed fuel control and inventory
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Manager
Pizza Hut
02.2010 - 10.2015
- Managed all crews making sure all of their assignments were completed
- Responsible for workers to report to work on time
- Inventory control
- Maintained a clean and organized work environment
- Serve Safe and ABO cards are obtained
- Responsible for passing state inspections
- Delegate crew members
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
Customer Service and Sales
US Support Company
05.2008 - 06.2010
- Customer service over the phone for technical support for computers and cell phones and billing issues
- Ensured that the customer was treated with respect
- Troubleshoots problems related to the company's cell phones and other devices.
Salesperson
Dollar Mania
12.2002 - 02.2006
- Assisted customers in making a decision on the purchase
- Cleaning and storing preparations
- Worked to build relationships with customers and built potential for additional sales.
- Helped customers complete purchases, locate items and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers, helped locate merchandise and suggested suitable options.
Cashier and cooked, •Overnight Supervisor
Chevron
02.2003 - 03.2005
- Gas Station
- Was in charge of the Second shift handling money and making deposits and that everything runs smoothly and stayed on task and any training that was needed to be done for that shift
- Stocking and replenishment
- Overlooking and counting inventory
- Placing orders to ensure the store was properly stocked
- Communicating with various salesman
Administrative Assistant
Sportran
10.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Coached new employees on administrative procedures, company policies and performance standards.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Arranged rapid office equipment repair and maintenance with vendors.
Education
Graduated - Physical Education
Bossier Parish Community
Bossier City, LA2012
High school Diploma - undefined
Huntington
2000
Skills
- Staff Supervision
- Business Development Understanding
- Staff Training
- Avid Pro Tools
- Staff Development
- Customer Relations
- Cost Control
- Time Management
- Shift Coverage
- Customer Service and Satisfaction
- Adobe Creative Suite
- Shrinkage Prevention
- Money Handling
- Hiring and Training
Accomplishments
- Quinneka D.Green
- A self-starter and energetic worker, who can adapt to any circumstance, with a strong work ethic that consists of integrity, punctuality, and courtesy
- Able to multitask and meet deadlines, follow direct orders from the managers within the guidelines
- Excellent problem-solving skills
- Sound organizational skills and skilled in Microsoft word processor and Office
- Assiduous worker and willing to travel
- Educated co-workers and great customer service skills
- Operate various equipment
Timeline
Administrative Assistant
Sportran
10.2019 - Current
Assistant Manager
CST Brands
08.2015 - 10.2019
Manager
Pizza Hut
02.2010 - 10.2015
Customer Service and Sales
US Support Company
05.2008 - 06.2010
Cashier and cooked, •Overnight Supervisor
Chevron
02.2003 - 03.2005
Salesperson
Dollar Mania
12.2002 - 02.2006
Graduated - Physical Education
Bossier Parish Community
High school Diploma - undefined
Huntington
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