Quinnesha Duncan
Nashville,TN
Summary
Dependable Technician effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phlebotomy Technician
American Red Cross
06.2023 - Current
- Obtain blood samples for medical testing and transfusion through venipuncture
- Communicated with patients to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Performed venipunctures and finger sticks sticks for adult patients.
Pharmacy Technician
CVS Pharmacy
11.2021 - 08.2023
- Handling refill request while filling new prescriptions.
- Collected co-payments or full payments from customers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Tennessee Bureau of Investigation Administrative Assistant
Completion
09.2019 - 06.2021
- Create and format expungement documents.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Administrative Assistant
Tennessee State University Graduate School
08.2015 - 05.2019
- Received, processed, and filed prospective student application material.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Bachelors' of Criminal Justice and Psychology -
Tennessee State University
Nashville, TN05.2019
Skills
- Writing skills
- Proofreading
- Pharmacy technician experience
- Patient service
- Biohazard Disposal
- Supply Restocking
- Patient preparation
- Patient confidentiality
Certification
PTCB Certification, 06/01/23, 06/01/25
Timeline
Phlebotomy Technician
American Red Cross
06.2023 - Current
Pharmacy Technician
CVS Pharmacy
11.2021 - 08.2023
Tennessee Bureau of Investigation Administrative Assistant
Completion
09.2019 - 06.2021
Administrative Assistant
Tennessee State University Graduate School
08.2015 - 05.2019
Bachelors' of Criminal Justice and Psychology -
Tennessee State University
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