Quinntel Owens
Chicago,IL
Summary
A devoted and knowledgeable business professional with extensive experience in credit, finance, accounts receivables, administration, analytical detail, account management, fraud investigation, logistics, and supporting daily operational functions. Resourceful, with a proven record of resolving complex problems and the ability to lead, track and set goals to increase productivity based on organizational initiatives. Successful in enhancing the lives of others, according to short and long-term interest. Accomplished Credit Analyst promoting more than 15 years developing skills in customer service, account oversight and collections.
Overview
16
16
years of professional experience
Work History
Credit Analyst
Feralloy Corporation
07.2019 - Current
- Analyzed and evaluated credit applications
- Gathered financial information to run D&B reports
- Review Customer Financial data to determine credit worthiness
- Manage daily cash posting for over 9 divisions.
- Created and maintained GL codes
- Provide audit and preparation support
- Reconcile back statements and perform month end close
Custom Account Management
American Needle Inc.
09.2017 - 07.2019
- Developed and maintained relationships with Sales Representatives and Clients
- Worked with custom artist and digitizing to maintain accuracy and precise detail of product
- Provided pricing in accordance to product guidelines and specialty designs
- Addressed issues and provided problem solving techniques to satisfy the customer as well as financial needs
- Assured product was precise and company standards were met in completion of every project
- Able to identify inconsistencies and unsatisfactory work
- Worked under time sensitive restraints to guarantee delivery of goods
- Update customer accounts to ensure the most current information on file
- Relayed feedback to management to improve productivity and complete customer satisfaction.
Credit Administrator
American Needle Inc.
06.2014 - 09.2017
- Set up new accounts for new customers
- Analyze credit and financial data to determine at risk clients
- Performed reference and credit checks to assure satisfactory history and good standing with other affiliates
- Reviewed and released orders to ship
- Processed and approved credit and debits per department request
- Performed cash applications daily
- Evaluate applications to identify credit terms and limits
- Reconciliation
- Managed the credit department and its overall functions while maintaining accuracy, punctuality, and efficiency.
Global Account Representative/Collections
Underwriter Laboratories (Jackson Wabash)
06.2013 - 06.2014
- Identify delinquent accounts and proper collection strategies for reconciliation
- Record information regarding financial status and collection efforts
- Gather and maintain basic credit information for prompt delivery of service
- Prepared detailed reports and daily tracking of revenue
- Initiated and facilitated resolution of client issues
- Demonstrated ability to exercise proper judgment to obtain payment
- Worked with a number of internal departments to insure that we were in compliance with company standard and procedures.
Collections Coordinator
KOPKA, PINKUS, DOLIN & EADS PC
02.2011 - 04.2013
- Maintaining A/R and A/P of over 100+ clients
- Processing time sensitive appeals electronically
- Updating legal staff on proper billing and auditing to reduce deduction on payments
- Managed write off report and collectible A/R
- Monthly reporting too management staff on collectable A/R and write-off
- Cash Processing and assisting with internal check request
- Gatekeeper for litigation review on new incoming matters, budgeting, and electronic payments
- Created financial report to assist in easy navigation of identifying outstanding revenue.
Reimbursement Specialist
cvs/caremark Pharmacy
07.2008 - 11.2010
- Provided assistance and careful analysis of patient accounts, with an objective to collect 100% of monthly revenue
- Performed a variety of financial obligations in processing daily reports and completing them in a timely manner
- Maintained bad debt at the percentage level of sales outlined by management
- Liaison between insurance companies, patients, and other medical staff to ensure the best-possible service
- Managed over 3,000 patients on a monthly basis, identified errors, and achieved a timely filing limit with insurance companies and financial assistance programs
- Provided and submitted information for Medicare and Medicaid billing procedures
- Organized accounts receivables and ensured accurate reimbursement for assigned therapies
- Effectively reviewed EOB’s daily
- Assured a timely resolution of reimbursement of appeals and inadequate payment
- Created and maintained multiple medical records that contained secure information
- Maintained a confidential, professional rapport with patients while being compassionate to their medical dilemmas.
Education
Associate of Arts - Social Work
College of Lake County
Grayslake, IL05.2007
Associates of Arts Transfer Program, School of Social Work -
college of lake county
Grayslake, Illinois01.2007
Skills
- Credit analysis
- Risk Assessment
- Financial statement analysis
- Credit risk
- Portfolio Management
Accomplishments
- Implemented collections processes
- Established good business relationships with clients for steady cash flow
- Achieved and maintained goals according to company standards
Developmenttraining
- HIPPA Training
- Integrity and Ethics Training
Timeline
Credit Analyst
Feralloy Corporation
07.2019 - Current
Custom Account Management
American Needle Inc.
09.2017 - 07.2019
Credit Administrator
American Needle Inc.
06.2014 - 09.2017
Global Account Representative/Collections
Underwriter Laboratories (Jackson Wabash)
06.2013 - 06.2014
Collections Coordinator
KOPKA, PINKUS, DOLIN & EADS PC
02.2011 - 04.2013
Reimbursement Specialist
cvs/caremark Pharmacy
07.2008 - 11.2010
Associate of Arts - Social Work
College of Lake County
Associates of Arts Transfer Program, School of Social Work -
college of lake county
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