Quinonez Alexandra
Gretna,LA
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Family Dollar. Excelled in team leadership and problem-solving, significantly improving store efficiency. Skilled in customer service and multitasking, consistently exceeding sales targets through effective client relations and organizational skills.
Helped costumer with any doubts or concerns.
Learned how to work good under pressure.
Overview
2025
2025
years of professional experience
Work History
Store Manager
Family Dollar
- Approved regular payroll submissions for employees.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Caterer
Pigeons Catering
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
- Collaborated with clients to plan event venues, menus and budgets.
Cashier
Racetrack
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sales Representative
Cricket Wireless
06.2024 - 10.2024
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Answered questions about store policies and addressed customer concerns.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Sales Representative
Metro by T-Mobile
02.2024 - 06.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store Opening and Closing
- Team Leadership
- Friendly and Positive
- Outstanding communication skills
Timeline
Sales Representative
Cricket Wireless
06.2024 - 10.2024
Sales Representative
Metro by T-Mobile
02.2024 - 06.2024
Store Manager
Family Dollar
Caterer
Pigeons Catering
Cashier
Racetrack
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