Dynamic Sales Associate Manager with a proven track record in customer service and teamwork. Skilled in negotiation and time management, consistently exceeding sales targets through effective team leadership.
Work History
Sales Associate Manager
1 Year 6 Months
Verizon Wireless Corporation | 02.2025 - Current
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
build business
Led team to exceed sales targets through effective training and mentorship.
Sales Associate
1 Year 11 Months
Best Buy | 02.2024 - 01.2026
Provided exceptional customer service by addressing inquiries and resolving issues.
Organized merchandise displays to optimize product visibility and accessibility.
Adapted quickly to new technologies and procedures to improve operational efficiency.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new, and potential customers.
selling credit cards
Sales Associate
1 Year 7 Months
ATT | 11.2021 - 06.2023
Assisted customers in selecting products, enhancing overall shopping experience.
Executed daily sales transactions accurately and efficiently at point of sale.
Maintained up-to-date knowledge of product offerings and promotional campaigns.
Collaborated with team members to achieve store sales targets consistently.
Demonstrated strong communication skills while engaging with diverse clientele.
Built relationships with customers to encourage repeat business.
Education
High School Diploma
Pershing High School | Detroit, MI | 06.2014
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Negotiation expertise
Cross-selling strategies
Product knowledge
Verbal and written communication
Rapport and relationship building
Timeline
Sales Associate Manager
Verizon Wireless Corporation
02.2025 - CurrentRead More
Sales Associate
Best Buy
02.2024 - 01.2026Read More
Sales Associate
ATT
11.2021 - 06.2023Read More
Pershing High School
High School Diploma
Read More
Outstanding performance
My outstanding performance was getting promoted and driving highest results to build store metrics