An experienced sales and customer service professional with organizational problem-solving skills, that help to create mindful workplaces equipped to exceed business objectives.
Overview
17
17
years of professional experience
Work History
Account Manager/Team Lead
Redventures, LLC.
05.2009 - Current
Used a consultative approach when selling products and services across several industries including medical, telecommunications, and energy
Provided exceptional customer service to clients inquiring about multiple services in their geographical location
Effectively communicated and built relationships with customers by empathizing to their individual needs
Trained other team members how to execute the proper sales process
Demonstrated good judgment, integrity, multi-tasking, and interpersonal skills.
Standards Coordinator
National Education Group, Inc.
11.2008 - 04.2009
Demonstrated excellent organizational skills by maintaining client records and bookkeeping information
Created presentations for company recruiting events
Responsible for organizing and scheduling meetings with recruiters and potential students.
Auditor(Intern)
PriceWaterhouseCoopers, LLC.
06.2007 - 08.2007
Determined the value of grants through data analysis for audit clients, using four year treasury bill rates and reporting
Lead group on an audit fee benchmarking project
Performed audit testing using Lotus Notes database.
Education
Bachelor of Arts in Business Administration -
Florida A&M University
Tallahassee, FL
08.2008
Skills
Microsoft Office(word, excel, powerpoint, outlook), CRM
Effective communication and organization skills
Excellent customer service skills with ability to adapt to all personality types
Leadership/Mentor
Analytical
Organized
Resourceful
Analytical
Performance-focused
Analytical
Awards
8 Top 10 employee award winner
3 time Diamond club award winner
Dean's List: Spring 2006
Honor Roll: Spring 2005, Fall 2006, Spring 2007, Fall 2007
Timeline
Account Manager/Team Lead
Redventures, LLC.
05.2009 - Current
Standards Coordinator
National Education Group, Inc.
11.2008 - 04.2009
Auditor(Intern)
PriceWaterhouseCoopers, LLC.
06.2007 - 08.2007
Bachelor of Arts in Business Administration -
Florida A&M University
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