Quintavion Benjamin
Field Technician
Dayton,OH
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
IT Field Technician
Cbts
Dayton, OH
05.2022 - Current
- Created user accounts and assigned permissions.
- Installed and configured operating systems and applications.
- Assisted in development of system security protocols.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Monitored system performance to identify potential issues.
- Configured and tested new software and hardware.
- Installed, configured and maintained computer systems and network connections.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
Wrestler
Dayton
Dayton , OH
08.2018 - 05.2022
- Applied discipline and sense of responsibility toward all team and personal activities.
- Attended all practices, meetings, and workouts on time.
- Followed instructions from coaches to execute consistent and effective results.
- Promoted positive attitude and competitive spirit during training and gameplay.
- Adapted quickly to changing game plans and strategies.
- Maintained professionalism when attending charity, sporting and media events as team representative.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Trained extensively 15 hours per week for upcoming competitions to perform at top-level.
Education
High School Diploma -
08.2018 - 05.2022
Skills
Staff education and training
Timeline
IT Field Technician - Cbts
05.2022 - Current
David H. Ponitz Career Technology Center - High School Diploma,
08.2018 - 05.2022
Wrestler - Dayton
08.2018 - 05.2022
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