Matthew Pyros
Pickerington,OH
Summary
As a versatile leader with a strong background in hardware and software, I excel at fostering
team growth and accountability while optimizing operations. With a proven track record in
hardware repairs, inventory management, and entry-level micro soldering, I bring precision
and informed decision-making to technical challenges. In software development, I have
expertise in Python, JavaScript, HTML, CSS, PHP, and SQL, consistently delivering efficient
and effective solutions. My ability to seamlessly manage both hardware and software
aspects positions me as a valuable asset for organizations seeking a leader who can drive
success in multifaceted roles.
Overview
5
5
years of professional experience
Work History
IT Field Technician
Proteam Solutions
Columbus, Ohio
01.2024 - Current
- Provided IT support and technical services for multiple schools in the Columbus School District.
- Conducted routine maintenance and troubleshooting of computer hardware and software, ensuring
efficient operation. - Managed school-wide software updates and security patches to maintain system security and data
integrity. - Configured and deployed new technology equipment, including computers and interactive educational
tools. - Trained teachers and staff on new software and IT tools, enhancing school-wide technology proficiency.
- Quickly resolved a wide range of technical issues, maintaining high standards of customer service.
- Managed inventory for IT equipment and supplies, ensuring resource availability for educational needs.
- Documented IT procedures and maintained support logs to streamline support processes.
- Promoted a proactive approach to technology use, encouraging innovation and effective problem-
solving in the educational setting.
Software Developer
CallMind AI
Akron, Ohio
10.2023 - Current
- Developed and maintained software applications to address business needs with a focus on quality,
performance, and user satisfaction. - Utilized a diverse range of programming languages and technologies, including Python, JavaScript,
HTML, CSS, PHP, and SQL, to create robust and scalable software solutions. - Demonstrated strong problem-solving and debugging skills, efficiently resolving technical issues to
ensure the reliability and stability of the applications. - Collaborated effectively with cross-functional teams to understand and translate user requirements into
functional software, contributing to the success of various projects. - Actively participated in software testing and quality assurance efforts, ensuring that software met or
exceeded performance and usability standards. - Contributed to documentation efforts by creating technical documents and user manuals, enhancing
user adoption and troubleshooting processes. - Stayed up-to-date with emerging technologies and industry trends, making recommendations for
continuous improvement and innovation of software products.
Assistant Manager
The Repair Depot
Columbus, Ohio
07.2021 - 12.2023
- Supervised day-to-day operations with precision, consistently meeting and exceeding performance, quality, and service expectations.
- Conducted regular inventory counts to maintain optimal stock levels, proactively address discrepancies, and accurately forecast future needs, resulting in cost savings.
- Devotedly mentored team members to foster professional growth and accountability, leading to a more cohesive and efficient workplace.
- Proficiently handled high-level computer repairs from various manufacturers, making informed decisions on repair methodologies.
- Managed and provided comprehensive training for leadership roles, including Inventory, QC, Repair Leads, and Device and Part Receiving, ensuring a well-rounded and knowledgeable team.
- Exhibited proficiency in entry-level micro soldering, enabling intricate repairs such as port and chip replacements on motherboards and trace rebuilding.
- Orchestrated seamless collaboration and communication among all team roles, optimizing facility-wide efficiency.
Package Handler
FedEx Ground
09.2020 - 06.2021
- Sort and load packages quickly and accurately.
- Use equipment to move heavy parcels.
- Adhere to safety guidelines and company policies.
- Work effectively in a team environment.
Crew Member
Wendy's | OH
10.2019 - 02.2021
- Take and prepare customer orders with accuracy and efficiency.
- Maintain cleanliness and organization in the kitchen and dining areas.
- Adhere to food safety procedures and company policies.
- Provide friendly and attentive service to all customers.
Education
Computer Science, Information Technology & Networking
DeVry Institute of Technology
Columbus, OHHigh School Diploma -
Pickerington North High School
Pickerington, Ohio05.2021
Skills
- Department Development
- Status Reports
- Cost Control
- Project Records
- Project Assistance
- Google Drive
- Facility Management
- Staff Management
- Staff Training
- Database Skills
- JavaScript
- CSS
- HTML
- C#
- SQL
Software Projects
Warehouse Management Website
- Sole Developer: Developed a comprehensive warehouse management website, designed to streamline inventory and logistics operations.
- Key Features:
- Real-time inventory tracking system, enabling accurate and up-to-date overview of stock levels.
- Automated order processing and dispatch functionality, improving efficiency and reducing human error.
- User-friendly dashboard providing insightful analytics and reporting tools for better decision-making.
- Mobile-responsive design, ensuring accessibility and ease of use across various devices.
- Integrated barcode scanning capability, simplifying the process of inventory logging and retrieval.
Car Inquiry AI Software
- Recent Development: Spearheaded the development of an innovative AI-powered software designed to enhance the car purchasing experience.
- Features:
- Intelligent response system that accurately categorizes customer inquiries and provides automated, relevant responses.
- Integration with car dealership databases for real-time availability and spec checks.
- User-friendly interface that simplifies the interaction process for both customers and sales representatives.
- Advanced analytics to track customer preferences and dealership performance metrics.
CallMind AI
- Early Development and Restructuring: Contributed to the initial development and restructuring of CallMind AI, focusing on creating a scalable and robust software architecture.
- Assisted in establishing the foundational code and played a key role in the early stages of this AI-driven business enhancement tool.
Timeline
IT Field Technician
Proteam Solutions
01.2024 - Current
Software Developer
CallMind AI
10.2023 - Current
Assistant Manager
The Repair Depot
07.2021 - 12.2023
Package Handler
FedEx Ground
09.2020 - 06.2021
Crew Member
Wendy's | OH
10.2019 - 02.2021
Computer Science, Information Technology & Networking
DeVry Institute of Technology
High School Diploma -
Pickerington North High School
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