Quintella Richard
Aurora,CO
Summary
Experienced data processor in financial services with a proven track record of strategic thinking and collaboration across all organizational levels. Demonstrates reliability and trustworthiness while actively pursuing opportunities for professional growth and new responsibilities. Strong analytical skills combined with a commitment to excellence in data management and processing.
Overview
19
19
years of professional experience
Work History
Paraeducator, Severe Needs
Eastridge Elementary School
Aurora, Colorado
11.2025 - Current
- Supported children with severe needs in daily learning activities.
- Provided personal care and support during meal and restroom times.
- Communicated effectively with parents about children's progress and needs.
- Monitored student behavior and reported concerns to teaching staff.
- Encouraged positive interactions among peers through cooperative learning activities.
- Monitored student behavior and provided positive reinforcement to encourage appropriate behavior.
- Maintained a safe environment for all students by adhering to school policies and procedures.
- Provided one-on-one support to students in the classroom, as well as during field trips and other activities.
- Supported students in developing self-advocacy skills such as problem solving and communication techniques.
- Utilized assistive technology devices when necessary to help facilitate learning.
- Supported students with personalized accommodations, extra assistance, and educational assessments.
- Escorted students to restroom cafeteria, outside to playground, and on field trips.
- Communicated affirmatively and promoted positive attitudes with every student.
- Provided disabled students with assistive devices and supportive technology.
- Assisted neurodiverse students with classwork and activity preparation.
Paraeducator, Severe Needs
Redhawk Ridge Preschool
Aurora, Colorado
08.2025 - 11.2025
- Supported children with severe needs in daily learning activities.
- Assisted in implementing behavioral strategies for classroom management.
- Provided personal care and support during meal and restroom times.
- Monitored student behavior and reported concerns to teaching staff.
- Encouraged positive interactions among peers through cooperative learning activities.
- Monitored student behavior and provided positive reinforcement to encourage appropriate behavior.
- Assisted teachers with creating and implementing Individual Education Plans for students with severe needs.
- Maintained a safe environment for all students by adhering to school policies and procedures.
- Participated in professional development activities related to working with special needs children.
- Supported students in developing self-advocacy skills such as problem solving and communication techniques.
Secretary
MadeMen
Kansas City, Kansas
02.2023 - 08.2025
- Managed office communications and maintained organized filing systems.
- Coordinated meeting schedules and prepared necessary materials for participants.
- Assisted in data entry and maintained accurate records in company databases.
- Handled incoming calls and directed inquiries to appropriate departments efficiently.
- Maintained office supplies inventory and reordered items as needed promptly.
- Collaborated with colleagues to improve office procedures and enhance workflow efficiency.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
- Greeted visitors and directed to appropriate location or person.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Scheduled meetings and sent invitations specifying time and location.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Drove customer feedback to deliver information to management for corrective action.
Residential Monitor
Salvation Army Harbor Light
Kansas City, KS
08.2022 - 02.2025
- Maintained accurate records of resident activities, including incident reports and daily log entries.
- Enforced facility rules consistently while respecting individual differences among residents.
- Monitored dormitory residents to ensure adherence to safety and security protocols.
- Identified behavior pattern changes indicating potential mental health concerns or substance use issues.
- Performed administrative tasks such as document filing and report preparation related to resident care.
- Documented patient health reports and maintained organized charts for easy access.
Addiction Technician
Mirror Inc.
Kansas City, Kansas
10.2016 - 11.2022
- Cultivated relationships with outside agencies, enhancing support services for recovering addicts.
- Conducted intake interviews to assess mental health conditions and gather treatment histories.
- Maintained accurate client records in compliance with HIPAA regulations.
- Administered oral medications according to physician's prescriptions and protocols.
- Provided emotional support during crises, promoting client resilience and recovery.
- Facilitated outreach efforts to raise community awareness regarding addiction issues.
- Executed drug screenings using urine and saliva samples to ensure program compliance.
- Supported clients in developing essential life skills such as budgeting and job searching.
Pricing Team Member
Target
Kansas City, Kansas
08.2006 - 12.2018
- Developed and maintained documentation for all price changes, updating sales team promptly.
- Provided exceptional customer service to enhance sales and encourage repeat business.
- Coordinated marketing collateral for seasonal promotions and executed signing packages effectively.
- Executed price changes, ensuring accurate signage for product displays throughout store.
- Operated equipment such as box cutters and scanners in accordance with company guidelines.
- Resolved pricing discrepancies by conducting thorough research on original prices.
- Maintained clean, organized work areas to promote safety and productivity.
- Stamped merchandise price tags accurately, referring to official price lists.
Church Secretary/Finance Assistant
Salem Baptist Church
Kansas City, Kansas
08.2006 - 12.2018
- Created invoices for donations received by church.
- Arranged transportation services for elderly parishioners as needed.
- Managed data entry into various computer programs.
- Received, screened, and routed telephone calls efficiently.
- Prepared thank you cards for donors contributing financially to church.
- Processed incoming mail daily, including sorting and distributing.
- Updated contact information in database for congregation members.
- Supported pastoral staff with administrative tasks during special events.
Education
High School Diploma -
F L Schlage High School
Kansas City, Kansas05-1986
Some College (No Degree) - Case Management
Barton Community College
Great Bend, KSSkills
- Cash handling
- Customer service
- Transaction processing
- Regulatory compliance
- Record keeping
- Complaint resolution
- Time management
- Data entry
- Attention to detail
- Team collaboration
- Effective communication
- Conflict resolution
- Dependability
- Strong ethics
- Cashiering experience
- Compliance monitoring
- Document organization
- Communication skills
- Problem solving
Affiliations
- Zeta Amicae of Kansas City, Kansas: Secretary, Financial Secretary, Vice President, President
- Rho Sigma Alpha Sorority
- Usher Board
- F L Schlage High School Alumni: Secretary
- Raven Youth Organization
Accomplishments
- Zeta Amicae of the Year 2024
- Raven Youth Organization, Sponsor of the Year 2002
References
References available upon request.
Timeline
Paraeducator, Severe Needs
Eastridge Elementary School
11.2025 - Current
Paraeducator, Severe Needs
Redhawk Ridge Preschool
08.2025 - 11.2025
Secretary
MadeMen
02.2023 - 08.2025
Residential Monitor
Salvation Army Harbor Light
08.2022 - 02.2025
Addiction Technician
Mirror Inc.
10.2016 - 11.2022
Pricing Team Member
Target
08.2006 - 12.2018
Church Secretary/Finance Assistant
Salem Baptist Church
08.2006 - 12.2018
High School Diploma -
F L Schlage High School
Some College (No Degree) - Case Management
Barton Community College