Vivian Tang
San Francisco,CA
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Experienced with supporting students with severe needs, ensuring their academic and personal growth. Utilizes behavior management techniques and individualized education plans to foster positive learning environment. Knowledge of special education protocols and effective communication with team members.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Paraeducator, Severe Needs
Maxim Healthcare
San Francisco, CA
01.2024 - Current
- Maintained detailed documentation on student progress, enabling effective communication with parents, teachers, and support staff.
- Established positive relationships with students, fostering an environment of trust and respect to facilitate learning.
- Collaborated closely with teachers to understand curricular expectations, allowing for seamless integration into the classroom setting.
- Collaborated with multidisciplinary teams to develop and execute strategies that promoted the social, emotional, and academic growth of students.
Barista
Sweet Obsession Cheesecake
Ontario, CA
10.2022 - 08.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
Receptionist
BLU Nail Bar & Spa
Newport Beach, CA
07.2021 - 12.2021
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Worked with office manager to attain operational goals.
- Processed memos, client correspondence, travel vouchers and other documents, routing to appropriate personnel as necessary.
- Assisted current and prospective patients with navigating telephone and web-based support systems.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Conducted transactions, confirming patient information and processing according to standard protocol.
Bartender Supervisor
Cornerstone Restaurant & Bar
Sacramento, CA
12.2019 - 03.2021
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Planned and coordinated special events to boost customer numbers and profits.
- Completed regular bar inventories and daily requisition sheets.
- Collected and organized daily till totals and tips.
Manager/ Server/ Barista
Tasty Pot
Sacramento, CA
05.2015 - 05.2018
- Trained employees on additional job positions to maintain coverage of roles.
- Worked closely with executives to guide budget planning.
- Assessed programs to identify risks or problems to determine appropriate responses.
- Reviewed applications for open positions and made knowledgeable hiring recommendations.
- Employed active listening abilities, interpersonal skills and policy knowledge to remedy employee conflicts.
- Implemented and enforced policies and procedures by coordinating with company leaders, coaching employees and overseeing staff activity.
- Analyzed business performance data and forecasted business results for upper management.
Education
Associate of Science -
Sacramento City College
Sacramento, CA2021
High School Diploma -
Hiram Johnson
06.2013
Skills
- Timesheet processing
- Paperwork drafting
- Client relationships
- Inventory replenishment
- Professional and mature
- Office equipment operations
- Business operations understanding
- Multi-line telephone skills
- Service-oriented mindset
- Problem resolution
- Ordering Procedures
- Cash Handling
- Billing and Coding
- Records Management
- File Organization
- Data Entry
- Event and Meeting Planning
- Collaboration with teachers
- Toileting support
- Emotional regulation
- Social skills development
Certification
- Google IT Support Training - 2022
Languages
English
Full Professional
Vietnamese
Professional
Cantonese
Limited
Mandarin
Elementary
Timeline
Paraeducator, Severe Needs
Maxim Healthcare
01.2024 - Current
Barista
Sweet Obsession Cheesecake
10.2022 - 08.2023
Receptionist
BLU Nail Bar & Spa
07.2021 - 12.2021
Bartender Supervisor
Cornerstone Restaurant & Bar
12.2019 - 03.2021
Manager/ Server/ Barista
Tasty Pot
05.2015 - 05.2018
High School Diploma -
Hiram Johnson
Associate of Science -
Sacramento City College