Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Hi, I’m
Quinterria Agnew
Galveston,TX
Summary
Overview
7
years of professional experience
1
Certification
Work History
World Travel Holdings
Travel Sales Agent
06.2022 - 12.2022
Job overview
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Spirit Halloween
Seasonal Customer Service Associate
08.2020 - 11.2022
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Recommended products to customers and suggested other options if preferred product was unavailable.
- Greeted customers and helped with product questions, selections and purchases.
- Opened and closed store independently and prepared nightly bank drop for manager.
Teleperformance
Licensed Property and Casualty Insurance Agent
01.2022 - 07.2022
Job overview
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Conducted research on insurance packages and investment options to generate client recommendations.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Gulf Healthcare
Laundry Attendant
01.2018 - 09.2020
Job overview
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
- Maintained safety practices at all times to protect personnel and laundry loads.
Bethesda Lutheran Communities
Caregiver
11.2016 - 12.2017
Job overview
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Education
Delta CollegeBay City, MI
Some College from Business Entrepreneurship
University Overview
Saginaw Arts And Sciences AcademySaginaw, MI
High School Diploma
06.2015
University Overview
Skills
- Travel Accommodations
- Customer Satisfaction
- Customer Referrals
- Effective Customer Communication
- Retail Sales Customer Service
- Microsoft Word
- Typing Proficiency
- Call Center Operations
- CRM Software
Certification
- Licensed Property and Casualty Agent -February 2022 to Present
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Build your own dreams, or someone else will hire you to build theirs.
Timeline
Travel Sales Agent
World Travel Holdings
06.2022 - 12.2022
Licensed Property and Casualty Insurance Agent
Teleperformance
01.2022 - 07.2022
Seasonal Customer Service Associate
Spirit Halloween
08.2020 - 11.2022
Laundry Attendant
Gulf Healthcare
01.2018 - 09.2020
Caregiver
Bethesda Lutheran Communities
11.2016 - 12.2017
Delta College
Some College from Business Entrepreneurship
Saginaw Arts And Sciences Academy
High School Diploma
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