Quintessa Beshears
Summary
Highly motivated Professional who's goal is to get clean claims out reduce rejections, track claims efficiently and aggressively follow up on unpaid claims.
Overview
5
5
years of professional experience
Work History
Billing Training Officer
Falcon Critical Care Transport
03.2023 - 12.2023
- Developed and implemented effective lesson plans to cover necessary material.
- Adjusted instructional strategies according to student needs and understanding of material.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
Billing Specialist
Falcon Critical Care Transport
09.2021 - 03.2023
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Effectively billed Kaiser, Commerical and Medi-Cal Managed Payers.
- Payment reconciliation to all EOB's, 835 Files and Bank deposits.
- Posting of virtual credit card payments from payors and customers to patient accounts.
- Aging and collections on all Medi-Cal managed accounts.
- Claims processing and uploads.
Account Representative
Berkeley Emergency Medical Group
01.2019 - 04.2020
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Communicated with insurance providers to resolve denied claims, resubmitted claims and filed appeals if necessary
- Worked aging accounts and special projects assigned.
- Demonstrated excellent customer service by responding to patient account questions and researching account issues.
Medical Biller
Light House Management
12.2018 - 04.2019
- Verified patient eligibility and demographics
- Claims follow up
- aging and collections
- Posting patients credit card payments
Education
Associate of Applied Science - Medical Insurance Billing And Coding
Heald College
Concord CA04.2015
Skills
- HIPPA Compliance
- Organizational Skills
- Communication Skills
- Time Management
- Analytical
- Insurance Verification
- Billing And Claim Management
Timeline
Billing Training Officer
Falcon Critical Care Transport
03.2023 - 12.2023
Billing Specialist
Falcon Critical Care Transport
09.2021 - 03.2023
Account Representative
Berkeley Emergency Medical Group
01.2019 - 04.2020
Medical Biller
Light House Management
12.2018 - 04.2019
Associate of Applied Science - Medical Insurance Billing And Coding
Heald College
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