Motivated self-starter with a desire to support the community. Enthusiastic individual with excellent interpersonal skills and ability to cultivate relationships at various levels. Passion for achieving goals while supporting the growth and development of others. Seeking to utilize my specialized background and experience in an organization with potential to grow and be an asset.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Youth Case Manager
NASHVILLE METROPOLITAN JUVENILE COURT
12.2021 - Current
Implement and track court ordered services, community service and substance abuse programs
Documents and reports all probation violations and write arrest orders
Assisted young clients in developing effective coping mechanisms for managing stress and adversity in their lives.
Complete and maintain clear and comprehensive case management documentation and record-keeping
Assist client to access resources, including mental health counseling referrals, job training, and more
Conducted regular home visits to monitor the well-being of youth clients within their living environments, identifying any potential concerns or issues requiring attention from case managers or other professionals involved in their care plan management process.
Conduct curfew checks of youth and conduct safety and contraband checks of youth's persons and property
Connected families to relevant community resources, fostering a network of support that contributed to long-term success.
CHANT Coordinator
METRO PUBLIC HEALTH DEPARTMENT
05.2021 - 12.2021
Develop and implemented individualized plan of care/pathway for patients and maintain the medical records for visit
Input data in State's and health department database
Made home visits to investigate and validate client's needs and promote care coordination and patients' navigational activities
Conducted screenings and assessments with individuals/families using the CHANT Screening and Assessment Questionnaire
Develop plans to connect the families with the appropriate resources and services based on their needs and availability and provides appropriate follow-up
Complex Case Manager
NASHVILLE CARES
06.2017 - 04.2021
Managed a team of complex care case manager
Overseen budget for direct care of clients
Acted as a liaison with community partners
Compiled data for grant reporting
Provide comprehensive, integrative services specifically targeted to address the changing, challenging, and complex needs of individuals living with HIV/AIDS
Meet regularly with clients, in client's homes, the office and in the community to conduct assessments of their needs, provide help and advocacy regarding medical, social, community, financial, and other services
Work proactively and independently, and as a team with other Case Managers, to offer personalized care for clients
Intake Specialist (Part Time)
BUFFALO VALLEY
01.2018 - 08.2018
Interview incoming clients for admission and document protected personal information into electronic health records system
Complete appropriate documents for insurance pre-certification and other administrative tasks to support the intake process
Provide supervision in the residential detox/recovery facility
Consistently provide and promote a safe, healthy environment for employees and clients
Program Manager/Youth Counselor Supervisor/Trauma Informed Coach
OMNI VISIONS (MT. JULIET ACADEMY)
06.2013 - 04.2017
Developed new programs to support the strategic direction of the organization
Creating and managing long-term goals
Developed an evaluation method to assess program strengths and identify areas for improvement
Analyzing program risks
Crisis intervention, evacuation procedures, youth safety precautions, and on-call systems
Actively support a culture of teamwork and non-violence
Provided staff coaching and mentoring to ensure compliance with organization policies and procedures
Planned and implementation of “The Sanctuary” program
At Risk Program Mentor
KENWOOD HIGH SCHOOL
01.2010 - 04.2012
Demonstrate leadership and provide a positive example for at risk high school students
Provide support and mentoring to students with an Individualized Education Program (IEP)
Support programs participants academically, socially, and personally
Create individual daily plans for the youth based on their personality, interests, and family/medical history
Education
Master's - Legal Studies
Trinity Law School
01.2024
B.A.A.S. - Political Science; Criminal Justice
Tennessee State University
Nashville, Tennessee
12.2014
High School Diploma - General Studies
McGavock High School
Nashville, Tennessee
05-2009
Skills
Written & Verbal Communication, Problem Solving, Cross-functional Collaboration, Relationship Management, Critical Thinking, Crisis Intervention, Case Documentation, De-escalation
Leadership- Ability to instill trust provide direction and delegate responsibility, Team building, Staff oversight
Adaptability- Ability to adjust to circumstances and think creatively
Communication- Ability to listen to others, process information and communicate effectively, Motivational Interviewing,
Certification
Gamma Sigma Sigma National Service Sorority Incorporated- Since April2010
Teen Outreach Program Facilitator- January2015- June2017
Timeline
Youth Case Manager
NASHVILLE METROPOLITAN JUVENILE COURT
12.2021 - Current
CHANT Coordinator
METRO PUBLIC HEALTH DEPARTMENT
05.2021 - 12.2021
Intake Specialist (Part Time)
BUFFALO VALLEY
01.2018 - 08.2018
Complex Case Manager
NASHVILLE CARES
06.2017 - 04.2021
Program Manager/Youth Counselor Supervisor/Trauma Informed Coach
OMNI VISIONS (MT. JULIET ACADEMY)
06.2013 - 04.2017
At Risk Program Mentor
KENWOOD HIGH SCHOOL
01.2010 - 04.2012
B.A.A.S. - Political Science; Criminal Justice
Tennessee State University
Gamma Sigma Sigma National Service Sorority Incorporated- Since April2010
Teen Outreach Program Facilitator- January2015- June2017
Master's - Legal Studies
Trinity Law School
High School Diploma - General Studies
McGavock High School
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