Quintin Cooper

• Observed each team member to carry out duties and provided constructive criticism.
• Trained staff members to perform inventory management, customer service and maintenance.
• Managed communication between associates and management, addressing key issues and needs.
• Assigned each member of [Number] person team with specific daily tasks and responsibilities.
• Upheld federal safety standards and environmental disposal protocols.
• Assisted customers with complaints, questions, and concerns
• Implemented policies and standard operating procedures for continuous improvement.
• Oversaw loading and unloading of packages in warehouse.
• Created and implemented strategies for improving operational efficiency and accuracy.
• Implemented loading dock process and productivity improvements.

I checked and made sure that every part of each specific order was exactly what the customer wanted and also made sure that the product was not defected. I packaged each item to much sure nothing was damaged and was able to get the customer on that specific time date.