Summary
Overview
Work History
Education
Skills
Timeline
Barista

Quintin Sutton Jr.

Washington,DC

Summary

I am skilled in installing, repairing, maintenance, and troubleshooting computer hardware and peripherals. Quick learner and diligent worker. Excels in pattern recognition and critical thinking. Works well independently, or in a group settling providing all facets of computer support. Working knowledge of networking devices and printers. Knowledge and understanding of numerous software packages and operating systems. Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results. Highly motivated team player who is attentive to detail with excellent analytical and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
2023.12 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Controlled line and crowd with quick, efficient service.

Tier 1 Technical Support Representative

Emmanuel Bell Consulting (H.O.P.E Project)
2023.04 - 2025.11
  • Install software, modify, and repair hardware and resolve technical issues.
  • Manage Windows workstations, laptops, and desktop
  • Apply solution by restoring broken or intermittent connections, adjusting software configuration install patches/updates
  • Provide initial troubleshooting of problems including root cause analysis for desktop, laptop, and printers (local/network)

Education

Nursing

Northern Virginia Community College
Annandale, VA
2027-12

Skills

  • Computer Hardware Setup & Install
  • Basic TC/IP Networking
  • Operating Systems Windows OS (10/11) & Mac OSX
  • Migration, Installation, Re-installation
  • Proficient in MS Office Products (Excel, Word)
  • Inventory of Equipment and Supplies
  • Customer Service and Relations

Timeline

Barista

Starbucks
2023.12 - Current

Tier 1 Technical Support Representative

Emmanuel Bell Consulting (H.O.P.E Project)
2023.04 - 2025.11

Nursing

Northern Virginia Community College
Quintin Sutton Jr.