Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Quintin

Phoenix,AZ

Summary

Skilled Passport Support Associate with relevant experience in processing passport applications, resolving customer inquiries, and maintaining accurate documentation. Strengths include strong communication skills, thorough understanding of passport application process, and ability to work under pressure. Contributed to improved efficiency and accuracy in previous roles through diligent adherence to policies and procedures.

Overview

2
2
years of professional experience

Work History

Passport Support Associate

CGI Federal
Tucson, AZ
07.2023 - 05.2025
  • Entering data into systems, scanning documents, generating mailing labels, and preparing envelopes for mail.
  • Verified identification documents provided by customers to ensure accuracy of information before submitting an application.
  • Providing information to applicants, answering questions, and verifying information via phone.
  • Mailing out completed passports and supporting documents to applicants.
  • Reviewed completed passports before returning them back to customers via mail or courier service.
  • Monitored incoming mail for new applications and scanned them into the system for further review.

Education

High School Diploma -

Bryan High School
Omaha, NE
08-2021

Skills

  • Excellent Communication
  • Data entry
  • Document verification
  • Mail processing
  • Customer support
  • Application tracking
  • Attention to detail
  • Problem resolution
  • Team collaboration
  • Application processing
  • Multitasking

References

References available upon request.

Timeline

Passport Support Associate

CGI Federal
07.2023 - 05.2025

High School Diploma -

Bryan High School

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Quintin