Hi, I’m
quintina branch
Lansing,Illinois
Summary
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
16
years of professional experience
Work History
Symphony
Cna
07.2022 - Current
Job overview
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Usps
Clerk
01.2015 - 09.2021
Job overview
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Winger USA
Manager
01.2016 - 03.2020
Job overview
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Holiday Inn Express Hotel
Customer Service Representative
03.2014 - 03.2019
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Midway Airlines
Customer Service Representative
03.2016 - 03.2018
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Jackson Park Hospital
Custodian
03.2007 - 03.2016
Education
West Wood College 17 N State
Crimanal Justice from Criminal Justice
01.2010
Englewood High School6321 S Stewart
09.1997
University Overview
- Member of Honor's Society Name
Skills
- Supporting Personal Needs
- Feeding Assistance Expertise
- Case Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Cna
Symphony
07.2022 - Current
Customer Service Representative
Midway Airlines
03.2016 - 03.2018
Manager
Winger USA
01.2016 - 03.2020
Clerk
Usps
01.2015 - 09.2021
Customer Service Representative
Holiday Inn Express Hotel
03.2014 - 03.2019
Custodian
Jackson Park Hospital
03.2007 - 03.2016
West Wood College
Crimanal Justice from Criminal Justice
Englewood High School
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