Quinton Galliguez
Summary
Proven track record in enhancing guest experiences and safety at Mini Grand Prix, adept in equipment operation and customer service. Skilled in teamwork and problem-solving, contributing to increased park attendance. Excelled in brand representation at Hollister Co., boosting brand awareness and sales through effective communication and collaboration. Focused Ride Operator follows procedures and protocols to maximize safety. Detail-oriented individual with great communication and team collaboration skills. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Ride Operator
Mini Grand Prix
02.2024 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Monitored passengers and ride operations and enforced safety regulations.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Contributed to increased park attendance through consistently positive guest interactions and memorable ride experiences.
- Trained new ride operators on safety procedures and ride operations.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Brand Representative
Hollister Co.
10.2023 - 02.2024
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
- Established strong relationships with store management, ensuring ongoing support for the brand''s presence.
- Increased brand awareness by conducting product demonstrations and engaging with customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Showed understanding of customer's personal style and preferences when offering product advice.
Education
No Degree - General
Shadow Ridge High School
Las Vegas, NV05.2025
Skills
- Customer Service
- Equipment Operation
- Safety Monitoring
- Emergency evacuation procedures
- Technical knowledge
- Goal-Oriented
- Brand building
- Brand Awareness
- Effective communicator
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
Timeline
Ride Operator
Mini Grand Prix
02.2024 - Current
Brand Representative
Hollister Co.
10.2023 - 02.2024
No Degree - General
Shadow Ridge High School
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