Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Quinton Ghinter

Brainerd,MN

Summary

Experienced sales professional with over 10 years in the food and customer service industries, specializing in driving operational efficiency and profitability. Skilled in implementing effective cost controls, enhancing bottom-line performance through careful P&L management, staff leadership, and morale improvement. Proven ability in optimizing merchandising, loss prevention, and inventory management to meet and exceed company targets.

Overview

15
15
years of professional experience

Work History

Assistant General Manager

McDonald's
Brainerd, MN
03.2009 - Current

As a Manager at McDonald's, I specialized in utilizing technology to streamline operations and enhance customer service. My approach to problem-solving, Moral and operational management was instrumental in driving efficiency and maintaining high standards of service in a fast-paced environment.

  • Leveraged technology to improve service delivery and operational efficiency, playing a crucial role in enhancing the customer ordering experience through effective problem resolution.
  • Developed and implemented strategies that significantly reduced service times by optimizing staff scheduling and inventory management, directly impacting the store's ability to serve customers more effectively.
  • Demonstrated exceptional problem-solving skills in addressing and swiftly resolving technological challenges, minimizing impact on service quality and ensuring customer satisfaction remained high.
  • Fostered a team culture focused on innovation and continuous improvement, leading to increased adaptability and efficiency in operations, and contributing positively to the brand's reputation for excellence.
  • Ensured all technological tools and systems were utilized to their full potential, aiding in the smooth operation of the store and supporting the company's goals of operational excellence and customer satisfaction.

Education

High School Diploma -

Brainerd High School
Brainerd, MN
06-2012

Skills

  • Advanced Problem-Solving
  • Operational Management
  • Technological Proficiency
  • Customer Service Excellence
  • Leadership and Team Building
  • Effective Communication
  • Financial Oversight
  • Adaptive and Agile
  • Team Collaboration
  • Compliance and Safety Awareness

References

References available upon request.

Timeline

Assistant General Manager

McDonald's
03.2009 - Current

High School Diploma -

Brainerd High School
Quinton Ghinter