Quinton Gills Jr.
Columbia, SC,GA
Summary
Maintains focus and awareness working in a stressful environment to include people, crowd distractions, time pressure, and disruptive and angry customers.
Engages in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying the appropriate situational approaches.
Interacts with the public, giving directions and responding to inquires.
Overview
12
12
years of professional experience
Work History
Market Team Member
Target
Columbia, SC
10.2021 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Supported loss prevention goals by monitoring shopper behavior.
- Monitored customers for signs of security concerns and escalated issues to management.
Supply Specialist
South Carolina Department Of Corrections
Columbia, SC
07.2020 - 03.2021
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
- Synchronized supply chains to optimize inventory and service procedures.
- Monitored inventory demand and material assets to reduce product variability to achieve optimal solutions.
- Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
Retail Space Management Specialist
Coca-Cola Bottling Consolidated
Blythewood, SC
08.2017 - 08.2019
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Collected, arranged and input information into database system.
- Generated reports detailing findings and recommendations.
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
Cashier Team Lead/Grocery Team Member
Publix Grocery Store
Columbia, SC
12.2007 - 07.2016
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Monitored areas for security issues and safety hazards.
- Interpreted and enforced operating instructions, procedures and safety rules.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Restocked and organized merchandise in front lanes.
- Processed checks, cash and credit purchases or refunds.
- Displayed new stock and rotated existing products.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
High School Diploma -
Kendrick High School
Columbus, GA05.2003
Skills
- Merchandising and Display
- Adaptable and Flexible
- Merchandise Receiving and Handling
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
- Available Nights, Weekends and Holidays
- Ability to Lift 50 Pounds
- Security Practices
- Positive Customer Engagement
Timeline
Market Team Member
Target
10.2021 - Current
Supply Specialist
South Carolina Department Of Corrections
07.2020 - 03.2021
Retail Space Management Specialist
Coca-Cola Bottling Consolidated
08.2017 - 08.2019
Cashier Team Lead/Grocery Team Member
Publix Grocery Store
12.2007 - 07.2016
High School Diploma -
Kendrick High School
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