Quinton Wells
Hudson,FL
Summary
Strong team player with a willingness to go above and beyond what is asked of me. I look to bettering myself each and every time and welcoming new and challenging experiences. I excel in high performance demanding environments and like to be pushed to my absolute limits, for it is only then that we can find new ones to achieve. I have a strong desire to elevate the standards of those around me and promote healthy and long lasting relationships with those I work with.
Overview
7
7
years of professional experience
Work History
Part Time/Full Time Carrier
USPS
05.2022 - Current
- Planned and cased mail in sequence of delivery for designated route.
- Operated vehicles and equipment to transport packages and mail pieces.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Support Coordinator
Verizon Wireless
03.2018 - 04.2022
- Coached and mentored frontline reps to develop personal skills that will allow them to deescalate calls and promote better customer service.
- Responded to escalated calls in which the customer was asking for a manager to deescalate the call and resolve the customer's issue.
Education
High School Diploma -
Ridgewood High School
New Port Richey06-2015
Skills
- Safety Management
- Shipping operations
- Route Optimization
- Cost Reduction
- Weather Tolerance
- Hand-Eye Coordination
- Team Collaboration
- Telephone Etiquette
- Time Management
- Presentation Preparation
- Tech-Savvy
- Attention to Detail
Accomplishments
- Recipient of the Daughters of America 1812 awarded in 2015 via the NJROTC program
- Recipient of the Distinguished Cadet award; awarded in 2015 via CDR Michael Chattam (USN ret)
- Top Performer at Verizon Wireless
- Top Performer at local office at USPS
Timeline
Part Time/Full Time Carrier
USPS
05.2022 - Current
Support Coordinator
Verizon Wireless
03.2018 - 04.2022
High School Diploma -
Ridgewood High School
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