Quintyn Walls
Chicago,IL
Summary
Multi-faceted worker with great leadership skills and a drive to work. Earning titles such as Certified Trainer/Bird Specialist and Lead Budtender proves my expertise in service excellence and coaching techniques. At Raising Cane's Chicken Fingers, I spearhead kitchen operations during peak hours and significantly enhance training efficiency. Skilled in sales and POS systems, I excel in fast-paced environments, consistently delivering exceptional customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Trainer/Bird Specialist
Raising Cane's Chicken Fingers
Wrigleyville
01.2024 - Current
- Completing multiple tasks during shift/ working multiple positions during shift
- Ex: Cashier, Expo, Dining room clean up, Fry cook, prep cook, Dishwasher
- As a Certified Trainer, I work alongside new hires and train them on a specific station for the day while working a separate station myself
- As a Bird Specialist, I am required to cook to match the flow of customers as well as be able to direct the entire kitchen to success during peak hours
Sales Associate
Your Budz
Wrigleyville
01.2024 - 07.2024
- Worked the front counter of a high end edible bakery and a sales associate and cashier
- Was left to work independently a majority of the time which allowed me to open, run, and close the storefront
- Basic cleaning working and organization, Customer service with a very high demand for upselling
Lead Budtender
Mango Cannabis Co.
Edmond , OK
05.2022 - 10.2023
- Weighed and prepared products in order to accurately package and label items for sale.
- Educated customers on effects, medical benefits and overall experience of using cannabis products.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
Culinary and Hospitality college program -
09.2023
Skills
- Service Excellence
- Point Of Sale Systems
- Fast-paced-minded
- Proficient in Delegating Responsibilities
- Coaching techniques
- Cash handling experience
- Food safety practices
- Cannabis Sales
Accomplishments
- Salesman of the Week at CBD Kratom for 8 consecutive weeks.
- Highest Monthly Sales Revenue at Mango Cannabis Co. for 7 consecutive months.
Certification
- SafeServe Certified
References
References available upon request.
Timeline
Certified Trainer/Bird Specialist
Raising Cane's Chicken Fingers
01.2024 - Current
Sales Associate
Your Budz
01.2024 - 07.2024
Lead Budtender
Mango Cannabis Co.
05.2022 - 10.2023
Culinary and Hospitality college program -
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