Quirstan Newsom
Holly Springs,US
Summary
Dynamic HR professional with over three years of experience at Regions Bank, excelling in complex problem-solving and customer satisfaction. Proven track record in enhancing employee experiences through effective communication and meticulous attention to detail. Adept at managing benefits and payroll inquiries, ensuring data integrity, and fostering collaborative environments.
Overview
19
19
years of professional experience
Work History
MS Student Info Systems Coordinator
Desoto County Schools
Olive Branch, US
06.2018 - 08.2024
- Provide support to assist with the daily operations of the school district's data base, MSIS and daily activities assigned by the school principal.
- Maintained the district's student information system.
- Ensure that all activities assigned conform to the district's guidelines including confidentiality.
- Communicate and work effectively with all members of the school district, teachers, students, parents, community agencies and groups.
- Oversaw user provisioning efforts, verifying credentialing policies, security, and maintenance to encourage safe sign-ins.
- Oversaw development and implementation of improvement to support and network operations.
- Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Prepared or maintained employment records using human resources management system software.
- Provided essential support to address individual HR needs of employees.
- Reviewed job descriptions, identified necessary changes and updated accordingly.
- Assisted with recruitment initiatives by interviewing and talent sourcing.
- Ensured compliance with all federal and state labor laws regarding wages and hours worked.
- Interpreted and explained human resources policies, procedures or regulations.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Assisted with budget preparation for HR-related expenses, including training, benefits, and employee programs.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Developed compensation plans including salary surveys, job evaluations, bonus plans.
- Maintained human resources records by processing applications and resumes.
SR. Human Resources Specialist
Regions Bank
Memphis, US
03.2012 - 06.2018
- Provide support regarding payroll inquiries and issues including garnishments, tax deductions, and benefit deductions.
- Provided navigational support for benefits enrollment.
- Provided support on all HR policies, processes and procedures including knowledge of benefits and payroll processes and transactions and employee programs and services.
- Explained benefits to plan participants in easy-to-understand terms in order to educate each on available options.
- Checked employees' benefits enrollment for accuracy and inputted all data in HRIS.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
Employee Care Specialist
Service Master
Memphis, US
04.2005 - 02.2012
- Provided benefits navigational support.
- Provided support on all HR policies, processes, and procedures including knowledge of benefits and payroll processes and transactions, and employee programs and services.
- Assist with Recruitment, orientation, and the entire hiring process.
- Conducted phone screens and scheduled interviews.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
Education
Diploma - General Studies
Byhalia High School
Byhalia, MS05-1996
Some College (No Degree) - Human Resources Management
Strayer University
Memphis, TNSkills
- Complex problem-solving
- Documentation support
- Customer satisfaction
- Time management
- Microsoft Office Suite
Timeline
MS Student Info Systems Coordinator
Desoto County Schools
06.2018 - 08.2024
SR. Human Resources Specialist
Regions Bank
03.2012 - 06.2018
Employee Care Specialist
Service Master
04.2005 - 02.2012
Diploma - General Studies
Byhalia High School
Some College (No Degree) - Human Resources Management
Strayer University
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