Quista L. Stewart
Loganville,GA
Summary
A motivated and goal-oriented individual seeking opportunities to contribute skills and expertise while gaining valuable experience. Eager to join a dynamic organization that values efficiency and productivity. Committed to making a meaningful impact by actively supporting organizational growth and advancement.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Lab Assistant I
Piedmont Athens Regional
01.2022 - Current
- Prepare specimens for testing and analysis.
- Prepare samples for shipping and dispose of bodily fluids in proper containers.
- Log samples correctly into a computerized tracking system.
- Manage incoming calls, providing prompt and accurate information to clients regarding test results and test information.
- Enhance client satisfaction by addressing inquiries and resolving issues promptly.
- Handle sensitive client information with discretion, ensuring confidentiality at all times.
- Maintain lab by calibrating equipment and cleaning surfaces and items used.
- Demonstrate flexibility working in a fast-paced and ever-changing environment.
- Demonstrate flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
- Work closely with lab staff on special projects.
Specimen Preparation Technician II
Quest Diagnostics
09.2018 - 01.2022
- Worked productively and completed assignments thoroughly and accurately promptly with minimal errors
- Managed specimen sample handling, receiving, storage, and inventory.
- Prepared samples for shipping and disposing of bodily fluids in proper containers.
- Prepared specimens for testing and analysis.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
Cytology Accessioning Trainer
Quest Diagnostics
11.2008 - 05.2018
- Organized and facilitated training sessions for both new and existing employees.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Complied with and comprehended all job responsibilities, policies, and procedures associated with the Cytology Accessioning Department
- Adhered to and implemented all Quest Diagnostics policies and procedures including those related to safety and compliance.
- Developed and maintained written training programs.
- Provided feedback to supervisor about employee's progress.
Cytology Specimen Preparation Technician II
Quest Diagnostics
03.2003 - 11.2008
- Logged samples correctly into a computerized tracking system.
- Prepared samples for testing and analysis, including centrifugation, aliquoting, and preserving sample integrity.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
- Worked closely with lab staff on new accounts, high-risk accounts, and special projects.
- Prioritized tasks efficiently to meet project deadlines while maintaining high-quality results in a fast-paced laboratory environment.
- Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
Client Service Representative II
Quest Diagnostics
09.2000 - 03.2003
- Managed incoming calls, providing prompt and accurate information to clients regarding test results and test information.
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
- Adapted quickly to changes in company policy or procedures while maintaining excellent service standards for existing clients.
Specimen Management Data Entry Clerk
Quest Diagnostics
11.1999 - 09.2000
- Followed established procedures to enter and process data correctly into a computerized tracking system.
- Verified accuracy of data entered into system to produce error-free reports.
- Prepared samples for testing and analysis, including centrifugation, aliquoting, and preserving sample integrity.
- Worked efficiently and accurately, completing assignments on time with minimal errors.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
Education
Associate of Applied Science - Medical Laboratory Technician
North Georgia Technical College
Clarkesville, GA07-2025
Skills
- Customer service
- Interpersonal skills
- Flexibility
- Stress management
- Sample preparation
- Specimen handling protocols
Certification
- CPR/AED Certification
Timeline
Lab Assistant I
Piedmont Athens Regional
01.2022 - Current
Specimen Preparation Technician II
Quest Diagnostics
09.2018 - 01.2022
Cytology Accessioning Trainer
Quest Diagnostics
11.2008 - 05.2018
Cytology Specimen Preparation Technician II
Quest Diagnostics
03.2003 - 11.2008
Client Service Representative II
Quest Diagnostics
09.2000 - 03.2003
Specimen Management Data Entry Clerk
Quest Diagnostics
11.1999 - 09.2000
Associate of Applied Science - Medical Laboratory Technician
North Georgia Technical College
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