Quista L. Stewart
Loganville,GA
Summary
A motivated and goal-oriented individual seeking opportunities to contribute skills and expertise while gaining valuable experience. Eager to join a dynamic organization that values efficiency and productivity. Committed to making a meaningful impact by actively supporting organizational growth and advancement.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Lab Assistant I
Piedmont Athens Regional
Athens, GA
01.2022 - Current
- Prepare specimens for testing and analysis.
- Prepare samples for shipping and dispose of bodily fluids in proper containers.
- Log samples correctly into a computerized tracking system.
- Manage incoming calls, providing prompt and accurate information to clients regarding test results and test information.
- Enhance client satisfaction by addressing inquiries and resolving issues promptly.
- Handle sensitive client information with discretion, ensuring confidentiality at all times.
- Maintain lab by calibrating equipment and cleaning surfaces and items used.
- Demonstrate flexibility working in a fast-paced and ever-changing environment.
- Demonstrate flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
- Work closely with lab staff on special projects.
Specimen Preparation Technician II
Quest Diagnostics
Athens, GA
09.2018 - 01.2022
- Worked productively and completed assignments thoroughly and accurately promptly with minimal errors
- Managed specimen sample handling, receiving, storage, and inventory.
- Prepared samples for shipping and disposing of bodily fluids in proper containers.
- Prepared specimens for testing and analysis.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
Cytology Accessioning Trainer
Quest Diagnostics
Tucker, GA
11.2008 - 05.2018
- Organized and facilitated training sessions for both new and existing employees.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Complied with and comprehended all job responsibilities, policies, and procedures associated with the Cytology Accessioning Department
- Adhered to and implemented all Quest Diagnostics policies and procedures including those related to safety and compliance.
- Developed and maintained written training programs.
- Provided feedback to supervisor about employee's progress.
Cytology Specimen Preparation Technician II
Quest Diagnostics
Tucker, GA
03.2003 - 11.2008
- Logged samples correctly into a computerized tracking system.
- Prepared samples for testing and analysis, including centrifugation, aliquoting, and preserving sample integrity.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
- Worked closely with lab staff on new accounts, high-risk accounts, and special projects.
- Prioritized tasks efficiently to meet project deadlines while maintaining high-quality results in a fast-paced laboratory environment.
- Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
Client Service Representative II
Quest Diagnostics
Tucker, GA
09.2000 - 03.2003
- Managed incoming calls, providing prompt and accurate information to clients regarding test results and test information.
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
- Adapted quickly to changes in company policy or procedures while maintaining excellent service standards for existing clients.
Specimen Management Data Entry Clerk
Quest Diagnostics
Tucker, GA
11.1999 - 09.2000
- Followed established procedures to enter and process data correctly into a computerized tracking system.
- Verified accuracy of data entered into system to produce error-free reports.
- Prepared samples for testing and analysis, including centrifugation, aliquoting, and preserving sample integrity.
- Worked efficiently and accurately, completing assignments on time with minimal errors.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
Education
Associate of Applied Science - Medical Laboratory Technician
North Georgia Technical College
Clarkesville, GA07-2025
Skills
- Customer service
- Interpersonal skills
- Flexibility
- Stress management
- Sample preparation
- Specimen handling protocols
Certification
- CPR/AED Certification
Timeline
Lab Assistant I
Piedmont Athens Regional
01.2022 - Current
Specimen Preparation Technician II
Quest Diagnostics
09.2018 - 01.2022
Cytology Accessioning Trainer
Quest Diagnostics
11.2008 - 05.2018
Cytology Specimen Preparation Technician II
Quest Diagnostics
03.2003 - 11.2008
Client Service Representative II
Quest Diagnostics
09.2000 - 03.2003
Specimen Management Data Entry Clerk
Quest Diagnostics
11.1999 - 09.2000
Associate of Applied Science - Medical Laboratory Technician
North Georgia Technical College