Quita E Howard
Shorewood,IL
Summary
Dedicated and focused Project Management Specialist with 5+ years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
Focused and driven team player practiced in leading multiple simultaneous projects leveraging proven project management tools.
Overview
11
11
years of professional experience
Work History
Project Manager
ComEd
Oak Brook, IL
04.2022 - Current
- Manage municipality, village or any customer-initiated distribution relocation of poles, manholes, lines etc.
- Create and implement project plans and timelines with key internal and external stakeholders.
- Follow project progress and activities to ensure schedules are met and project stays within budget.
- Lead the effective and efficient delivery of technical projects, including: Scope, Schedule, Cost, Quality, Organization and Communications, resource needs, and Risk and Issue Management.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
Project Manager
SHI
Hybrid
10.2021 - 04.2022
- Managed project documentation, review, and execution of the Statement of Work (contract).
- Set up all projects in an online tool used to manage projects and billing activities end to end.
- Provided feedback to Project Manager and Sales Team during projects to ensure that subcontractors meet our standard of expectation.
- Attended applicable project meetings at the start of the project kickoff, execution and completion to ensure all parties are aligned on expectations, roles & responsibilities.
- Managed expectations throughout the project, monitor risk, and escalate issues to appropriate resources.
Project Coordinator
CDW
Remote
02.2021 - 10.2021
- Supported the project manager by coordinating all projects and operations for the onsite upgrades.
- Executed project operations by confirming resource availability, submitting project deliverables, and preparing status reports.
- Planned, established, and communicated project deliverables to meet deadlines and maintain project schedules.
- Ensured all items defined in the client Statement of Work were delivered.
- Lead and facilitate both live and virtual meetings. Kept meetings on track, on topic and promptly summarized assigned and published follow-up items.
IT Project Coordinator
AT&T
Remote
07.2020 - 02.2021
- Coordinated the installation and testing of Network, Cloud base services, Wi-Fi, Ethernet, Cable, and Circuit equipment.
- Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
- Consulted with Field Technicians during the installation and test process to ensure the job was successful.
- Developed and maintained excellent business relationships with all employees, contractors and vendors.
- Collaborated with internal subject matter experts to develop, implement, and communicate key messaging in multiple formats.
IT Project Coordinator
Hyatt
Chicago, IL
07.2018 - 12.2019
- Resolved various IT technical issues and risks within the life cycle by utilizing daily internal and external project resources.
- Provided administration and coordination support to PM on multiple projects throughout the entire life cycle.
- Developed, forecasted and maintained projects schedule, budget and scope.
- Worked with 3rd Party Vendors to schedule techs at various sites across the Enterprise.
- Collected hotels managers' feedback and made process changes to exceed their satisfaction goals.
- Identified and analyzed hotels infrastructure requirements and defined project scope, requirements, and deliverables by communicating to the General Manager requirements into project deliverables.
Installation Coordinator
Blue Pay/ First Data
Naperville, IL
04.2013 - 07.2018
- Provided technical direction or support to installation teams during installation, start-up, testing, system commissioning, or performance monitoring.
- Reviewed customer complaints to determine appropriate resolution methods.
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
- Assisted the project manager with various documentation and reports to track timelines, updated key project artifacts, and project schedule.
- Supported customers with training, implantation, questions, updates, and batch credit card transaction reporting.
Education
Bachelor of Arts - Business Management
Lewis University
Romeoville, IL05.2019
Skills
- Budgeting and Forecasting
- Customer Relations
- Agile (Scrum) Methologies
- Microsoft Office Suite Expert
- Processes and Procedures
- Project Development and Lifecycle
- Staff Training and Mentoring
- Project Management
Timeline
Project Manager
ComEd
04.2022 - Current
Project Manager
SHI
10.2021 - 04.2022
Project Coordinator
CDW
02.2021 - 10.2021
IT Project Coordinator
AT&T
07.2020 - 02.2021
IT Project Coordinator
Hyatt
07.2018 - 12.2019
Installation Coordinator
Blue Pay/ First Data
04.2013 - 07.2018
Bachelor of Arts - Business Management
Lewis University
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