Qunia Ransom
Williamsport,PA
Summary
Skilled in assembling and fabricating a diverse range of products with precision and efficiency. Experienced in interpreting technical documents, schematics, and blueprints to deliver quality workmanship. Possess strong problem-solving skills, manual dexterity, and ability to work collaboratively in team settings. Made significant contributions to improving production processes by identifying inefficiencies and suggesting practical solutions. Self-motivated Assembler offers skills in fabrication and welding. Organized team player with great attention to detail. Recognized for assembling top-notch final products and strong troubleshooting abilities.
Overview
6
6
years of professional experience
Work History
Assembler
Spartronics
Williamsport, PA
01.2024 - Current
- Performed visual and mechanical quality verifications to meet customer specifications.
- Packed finished products for shipment and prepared them according to shipping specifications.
- Cleaned and lubricated parts, equipment, and machinery.
- Sorted, graded, weighed, and inspected products, verifying and adjusting product weight or measurement to meet specifications.
- Record production data such as number of units produced, rejected items.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Monitored processes, reporting abnormalities to management team.
Food Service Attendant
UPMC
Williamsport, PA
07.2021 - 11.2023
- Monitored food temperatures to ensure safety and quality standards were met.
- Prepared workstations with ingredients and tools to increase efficiency.
- Compiled daily sales reports and provided insights on customer preferences and sales patterns.
- Responded to customer questions effectively, explained preparation style for menu items and helped in entrée selections.
- Prepared and served food to customers in a timely manner.
- Created food displays according to established standards and replaced dated products with fresh.
- Trained new staff on restaurant protocols, customer service, and safety procedures.
- Resolved customer complaints quickly and professionally when necessary.
- Collaborated with team to deliver timely service of items.
Customer Service Representative
Walmart
Jersey City, NJ
07.2019 - 04.2020
- Provided exceptional customer service to ensure customer satisfaction.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Answered inbound calls, chats and emails to facilitate customer service.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
High School Diploma -
Williamsport Area High School
Williamsport, PA06-2021
Skills
- Critical thinking
- Computer skills training
- Basic computer skills
- Strong computer skills
- Crew communication
- Compassionate communication
- Polite communication
Timeline
Assembler
Spartronics
01.2024 - Current
Food Service Attendant
UPMC
07.2021 - 11.2023
Customer Service Representative
Walmart
07.2019 - 04.2020
High School Diploma -
Williamsport Area High School
Similar Profiles
Ty SegravesTy Segraves
Military Hardware at SpartronicsMilitary Hardware at Spartronics
Kayla StillerKayla Stiller
Supply Chain Specialist at SpartronicsSupply Chain Specialist at Spartronics
Adam KymbleAdam Kymble
Quality Engineer at SpartronicsQuality Engineer at Spartronics