QUNISHA HUDSON
Houston,TX
Summary
Dependable and service-driven professional with 15+ years of combined experience in customer service, retail, security, and warehouse operations. Skilled in handling high-pressure environments with a strong focus on safety, communication, and customer satisfaction. Proven abilities in inventory control, surveillance, food service, and team collaboration. Certified in First Aid, ServSafe, and equipped with excellent computer and problem-solving skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Concierge
Weiser Security Services
10.2018 - Current
- Manage front desk operations, greet and assist guests, and handle phone inquiries.
- Conduct foot patrols and monitor parking lot surveillance, reporting safety concerns.
- Submit maintenance requests and maintain a safe, welcoming environment.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Concierge
Weiser Security Services
10.2018 - Current
- Manage front desk operations, greet and assist guests, and handle phone inquiries.
- Conduct foot patrols and monitor parking lot surveillance, reporting safety concerns.
- Submit maintenance requests and maintain a safe, welcoming environment.
Cashier / Customer Service
Goodwill Industries
09.2022 - 07.2023
- Processed retail transactions with speed and accuracy in a high-volume store.
- Ensured positive shopping experiences and upheld store policies.
- Supported team with inventory management and restocking.
Security Guard
Spitzer Industries
02.2019 - 06.2021
- Authorized entry and monitored vehicles, visitors, and employees.
- Verified documentation for cargo, conducted perimeter checks, and used computer systems for logging.
- Assisted with COVID-19 protocols including screening and safety compliance.
Line Cook / Deli Clerk
HEB / Pilot Flying J
10.2019 - 01.2020
- Provided excellent customer service while preparing food in compliance with health regulations.
- Maintained cleanliness and restocked products in deli cases.
- Operated registers and assisted customers with product questions.
Driver / Security Officer
Signal 88 Security
10.2016 - 10.2017
- Patrolled industrial and commercial properties.
- Reported incidents and maintained secure environments.
- Conducted regular checks of entrances, windows, and gates.
Night Stocker / Inventory Specialist
Walmart
06.2004 - 11.2013
- Managed freight, stocked shelves, and created merchandise displays.
- Operated registers, handled customer purchases, and maintained inventory accuracy.
- Completed paperwork for received goods and ensured labeling compliance.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Enhanced customer satisfaction with a well-stocked inventory through diligent restocking efforts.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Maintained exceptional attendance records, showcasing dedication and reliability to the employer throughout employment tenure as a Night Stocker.
- Unloaded arriving product stock and moved to store display areas.
Education
High School Diploma -
Waukegan High School
Waukegan, IL01.2009
Skills
- Customer Service & Communication
- Inventory & Freight Management
- Cash Handling & POS Systems
- Retail Merchandising & Sales
- Security & Surveillance (CCTV, Access Control)
- Food Prep & Safety (ServSafe Certified)
- Microsoft Word, Excel, Typing
- Loss Prevention & Crisis Intervention
- Team Leadership & Time Management i
Certification
- First Aid & CPR Certified
- ServSafe Food Handler
- Security Guard Card
- Valid Driver's License
Timeline
Cashier / Customer Service
Goodwill Industries
09.2022 - 07.2023
Line Cook / Deli Clerk
HEB / Pilot Flying J
10.2019 - 01.2020
Security Guard
Spitzer Industries
02.2019 - 06.2021
Concierge
Weiser Security Services
10.2018 - Current
Concierge
Weiser Security Services
10.2018 - Current
Driver / Security Officer
Signal 88 Security
10.2016 - 10.2017
Night Stocker / Inventory Specialist
Walmart
06.2004 - 11.2013
High School Diploma -
Waukegan High School
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