Jackenson Mauvais
Highland Beach, Fl Trafalgar condominium
Delray
1
Certification
4
years of professional experience
Customer-focused professional with experience in banking, cash handling, relationship building, and providing personalized financial solutions. Skilled at assisting customers, processing transactions accurately, and delivering exceptional service in fast-paced environments. Eager to contribute to a team-focused banking environment while continuing to grow professionally.
Work History
HELP DESK CONCIERGE / FRONT DESK OPERATIONS
1 Year 4 Months- Serve as a front-line point of contact for residents, guests, vendors, and building staff in a high-service environment.
- Coordinate service requests, follow up on issues, and ensure concerns are addressed accurately and professionally.
- Maintain organized records, logs, and operational information to support daily building activities.
- Communicate with multiple stakeholders to resolve issues efficiently while maintaining a professional customer Experience. Support property-related operations by documenting incidents, tracking requests, and relaying information to the proper departments.
- Use office systems, email, and spreadsheets to keep information accurate, current, and accessible.
- Provided friendly and efficient customer service at the front desk.
Property Accountant
9 Months- As a property accountant, I was responsible for managing all transactions that involved the people who lived in the condominium. Prepared budget forecasts, published financial statements with strict deadlines, and handled monthly, quarterly, and annual closings.
- Reconcile accounts payable and receivable, ensure timely bank payments(deposit check and credit card payments), and audit financial transactions and documents.
- Attending weekly team meetings to complete tasks and overall performance.
Education
Highschool Diploma
Skills
Financial advising
Wire transfers
Troubleshooting Internet connectivity Issues
Customer service & Communication
Attention to detail
Customer service
Cash handling
Customer Service-oriented
Team collaboration
Certification
COMTIA+
LANGUAGES
Creole
Timeline
HELP DESK CONCIERGE / FRONT DESK OPERATIONS
Highland Beach, Fl Trafalgar condominium
03.2025 - CurrentRead More
Property Accountant
The Colonnade Properties, West Palm Beach
08.2022 - 05.2023Read More
Atlantic High school
Highschool Diploma
Read More