Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quran Coakley

New York,NY

Summary

Organized Team Leader builds positive rapport, inspires trust and guides team toward achievement of organizational & hospital cleanliness goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

7
7
years of professional experience

Work History

Team Lead - EVS

New York Presbyterian
New York, NY
05.2023 - Current
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Worked to provide optimal coverage and meet hospital cleanliness goals.
  • Delegated tasks and created schedules to ensure team efficiency.
  • Proficient in Rover & Sentact.

Sales Floor Supervisor

Macy's
New York, NY
11.2019 - Current

- Provided adequate training and preparation for newly hired employees.

- Achieved sales goals and business objectives by motivating staff and promoting the Macy's credit card.

- Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.

- Processed credit card payments and counted back change and currency with 99.8% accuracy rate.

- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

District Lead Water Broker

ESM Ferolie
New York, NY
01.2019 - 10.2019

- Responsible for ensuring each supermarket has a full inventory of water. The brands included but were not limited to Poland Spring, Perrier, Evian, etc.

- Assisted in constructing display showcases that neatly presented each product.

Restocked shelves and assisted in unpacking inventory.

- Assisted managers in the decision-making process through the suggestion of products.

Security Guard

The Marmara Manhattan
New York, NY
09.2017 - 11.2018

- Maintained a courteous and professional demeanor while providing exemplary service to visitors and employees.
- Conducted security patrols of designated areas.
- Watched and or reported irregular and suspicious activity that could create unsafe conditions.
-Permitted the entry of authorized personnel and denied the entry of unauthorized personnel.
- Closely monitored departing personnel in an attempt to discourage theft of company property.

- Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.

Education

High School Diploma - General Studies

Leadership HS
New York, NY
2015

Skills

  • Exceptional interpersonal skills
  • Accurate money handling
  • Reliable and easily able to adjust in a fast paced environment
  • Superior communication skills
  • Outstanding communication and listening skills
  • Works well in a team oriented environment
  • Accepts criticism well and integrates feedback into performance

Timeline

Team Lead - EVS

New York Presbyterian
05.2023 - Current

Sales Floor Supervisor

Macy's
11.2019 - Current

District Lead Water Broker

ESM Ferolie
01.2019 - 10.2019

Security Guard

The Marmara Manhattan
09.2017 - 11.2018

High School Diploma - General Studies

Leadership HS
Quran Coakley