Quran S. Chandler
Avon,USA
Summary
Analytical Quality Control Analyst with background in implementing and enhancing quality assurance processes. Skilled in data analysis, regulatory compliance, and process improvement to ensure product reliability and consistency. Proven ability to lead cross-functional teams in identifying discrepancies and developing corrective actions that significantly reduce errors and increase customer satisfaction.
Overview
7
7
years of professional experience
Work History
Quality Assurance Specialist
Bio Life Plasma Services
Indianapolis, Indiana
01.2023 - Current
- Responsible for quality reviewing documents and information in the system.
- Responsible for making sure employees are following SOP guidelines daily.
- Responsible for helping QMR in reviewing checklist and information done by phlebotomist and the nurses.
- Trained new technicians on proper procedures and operational protocols.
- Collaborated with team members to streamline workflows and improve efficiency.
- Conducted regular quality inspections of collected plasma to maintain high standards.
- Documented daily operations and reported discrepancies to management promptly.
- Reviewed work instructions, engineering drawings, specifications, and other documents associated with product development projects for accuracy and completeness.
- Trained personnel on proper techniques for inspecting parts according to industry standards.
- Documented findings from inspections using company databases.
Fulfillment Expert
Target
Plainfield, Indiana
01.2020 - 12.2022
- Responsible for properly preparing, packing, and sorting guest orders for shipment using correct materials in a timing manner.
- Responsible for basic warehousing and stock order duties, offloaded merchandise trucks and locating stock.
- Managed inventory levels to ensure product availability and organization.
- Operated fulfillment systems to process orders accurately and efficiently.
- Collaborated with team members to streamline workflow and enhance productivity.
- Trained new staff on operational procedures and safety protocols.
- Resolved customer inquiries regarding order status and product information.
- Maintained clean and organized work areas for optimal operational efficiency.
Sales Associate
Finish Line
Plainfield, Indiana
01.2019 - 01.2021
- Collaborated with team members to achieve daily sales goals.
- Educated customers on product features and benefits of merchandise.
- Handled customer inquiries and resolved issues promptly and professionally.
- Monitored inventory levels and restocked shelves as needed consistently.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated the cash register and organized displays and shoe walls.
- Assisted customers in selecting athletic footwear and apparel.
- Maintained organized merchandise displays to enhance customer experience.
Education
High School -
Avon High School
Avon, IN01.2019
Skills
- Document review and checklist assessment
- SOP compliance and quality assurance
- Data analysis and process improvement
- Customer service
- Employee training
- Time management
- Problem solving
- Laboratory equipment calibration
- Record keeping
- Attentive and observant
- Quality audits
Accomplishments
- Employee of the month award, Target, 01/2021
- Certified in CPR and Basic Life Support
Timeline
Quality Assurance Specialist
Bio Life Plasma Services
01.2023 - Current
Fulfillment Expert
Target
01.2020 - 12.2022
Sales Associate
Finish Line
01.2019 - 01.2021
High School -
Avon High School