Qustin Johnson
New Orleans
Summary
Dynamic Wire Technician with AT&T Communications, skilled in network configuration and equipment troubleshooting. Proven ability to enhance service quality through critical thinking and effective problem-solving. Experienced in training teams and managing operations, ensuring efficient telecommunications systems and successful project outcomes. Committed to delivering excellence in fast-paced environments.
Experienced installation and repair technician with work history setting up, repairing, and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
10
10
years of professional experience
Work History
Wire Technician
AT&T Communications
06.2021 - 05.2025
- Read blueprints and schematics to correctly place equipment.
- Researched and recommended network and data communications hardware and software.
- Coordinated installation of new users and relocations of existing users.
- Responded to service requests during and after business hours.
- Worked closely with network administrators and server engineers to deliver quality service.
- Performed preventive maintenance of telecommunications equipment.
- Installed and configured new devices and system components.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
Shift Leader
Taco Bell Restaurant
04.2015 - 02.2019
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Developed effective improvement plans in alignment with goals and specifications.
Education
High School Diploma -
Lake Area
New Orleans, LA05-2012
Skills
- Signal testing
- Equipment troubleshooting
- Power tool operation
- Weld removal
- Hand tool proficiency
- Cable installation
- Telecommunications
- System maintenance
- PLC wiring
- Network configuration
- Wire splicing
- Cable splicing
- Wire stripping
- Continuity testing
- Connector installation
- Color coding
- Grounding techniques
Spark Award
A Spark award is basically when a team member is the best out the group numbers wise. Month by month I reached every goal the company had place. I was green across the board.
Languages
English
Full Professional
Timeline
Wire Technician
AT&T Communications
06.2021 - 05.2025
Shift Leader
Taco Bell Restaurant
04.2015 - 02.2019
High School Diploma -
Lake Area
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