Qutaiba Celime
Chicago,USA
Summary
Dynamic pharmacy professional with extensive experience at Walgreens Specialty Pharmacy, excelling in medication management and patient engagement. Proven track record in optimizing treatment adherence for HIV patients and enhancing oncology care. Skilled in Veeva Vault MedComms and fostering collaborative relationships, driving impactful healthcare outcomes through evidence-based strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Intern
Walgreens Specialty Pharmacy
Chicago, IL
07.2024 - Current
- Provide care management to oncology and transplant patients, monitoring treatment efficacy and adherence to ensure patients meet health outcomes.
- Serve as a clinical resource for specialty pharmacy products, responding to therapy and medical inquiries from healthcare professionals and patients.
- Supported oncology care by translating clinical trial evidence into patient education, enhancing treatment understanding and adherence to specialty products.
- Navigate payer requirements and infusion reimbursement processes to minimize treatment interruptions and support healthcare practices.
- Support high-volume pharmacy operations, verifying 1,000+ prescriptions daily while building trusted customer relationships and promoting specialty pharmacy services.
- Analyzed medical information requests and access barriers to generate field insights that informed account management and optimized services within the sales territory.
- Identified access and affordability trends, translating market insights into actionable feedback for cross-functional partners to improve service delivery.
- Northwestern Memorial Hospital, Chicago, IL
Pharmacy Intern
Walgreens Specialty Pharmacy
Chicago, IL
05.2024 - Current
- Conducted structured follow-ups to assess treatment adherence for 25+ HIV patients daily, utilizing electronic health records.
- Facilitated patient-centered decision-making and optimized anti-viral treatment by communicating viral load trends and CD4 considerations to the HIV care team.
- Reinforced PrEP adherence and contributed to community public health strategies to enhance HIV prevention and sexual health efforts.
- Address treatment access gaps and affordability barriers by enrolling patients in state programs (ILDAP/IL Prep) to ensure continuity of care and therapeutic target achievement.
- Provided compliant, evidence-based education to healthcare providers on product information, formulary access, and adherence, improving customer experience.
- Howard Brown Clinic, Chicago, IL
Pharmacy Extern
University of Illinois Chicago Health System
Chicago, IL
04.2026 - 05.2026
- Delivered patient-centered care across immunology-driven disease states, generating clinical insights on treatment response and disease burden that aligned with HEOR and RWE priorities.
- Supported evaluation of immunomodulatory and biologic therapies by monitoring effectiveness, safety, and patient-reported outcomes (PROs), enhancing understanding of therapeutic value.
- Conduct medication safety and outcomes monitoring with a focus on immunosuppressive therapies, identifying trends in adverse events and clinical response to inform evidence-based decision-making.
- Facilitated medication access and reimbursement processes for high-cost immunology therapies, focusing on payer considerations and formulary dynamics.
- Collaborate within multidisciplinary teams to optimize management of chronic immune-mediated diseases, reflecting cross-functional alignment seen in clinical development environments.
- Rheumatology Clinic, Chicago, IL
Pharmacy Extern
VA Department | UI Health System
Chicago, IL
11.2025 - 03.2026
- Collaborated with interdisciplinary care teams to develop chronic disease treatment plans and preventive care strategies, enhancing patient outcomes.
- Evaluated laboratory data (A1c, lipid panels, renal function) to optimize therapy and provide data-driven recommendations during collaborative sessions.
- Conducted comprehensive medication reviews to identify optimization opportunities, ensuring alignment with national healthcare guidelines.
- Supported guideline-directed management of diabetes, hypertension, and cardiovascular risk reduction using ADA and ACC guidelines.
- Rush University Medical Center, Chicago, IL
Pharmacy Extern
Abelson Taylor Pharmaceutical Marketing & Advertising Group
Chicago, IL
08.2025 - 09.2025
- Conducted 6+ weekly in-depth disease and treatment landscape analyses to inform product portfolio management and enhance sales strategies for HCP- and patient-facing content.
- Integrated clinical evidence with engagement data using Microsoft Excel and Tableau to identify actionable insights across market trends, field sales strategies, and customer needs.
- Delivered evidence-based insights to internal stakeholders, driving data-informed strategies for patient access and optimizing content to align with organizational goals.
- Partnered cross-functionally with Marketing and Creative teams using Veeva Vault MedComms to translate complex scientific data into sales presentations and strategic decision-support tools.
- Supported medical and regulatory review workflows in Veeva Vault PromoMats, ensuring promotional materials met FDA and Employment Laws for product sales.
- Chicago, IL
Pharmacy Extern
Astellas Pharma US
Chicago, IL
07.2025 - 08.2025
- Synchronized Medical Intelligence & Patient Insights (MIPI) initiatives by synthesizing clinical evidence in neurology, shaping early-stage R&D and commercialization strategies.
- Collaborated with healthcare providers to gather real-world perspectives, converting insights into actionable recommendations for customer engagement and pipeline positioning.
- Analyzed disease landscape and market data through IQVIA platforms, uncovering provider insights to inform business strategy, prioritize portfolio, and optimize sales territories.
- Reviewed 10+ peer-reviewed publications on neurodegenerative diseases, developing scientific presentations in Veeva Vault MedComms to communicate key evidence gaps.
- Contributed to regulatory and medical review processes using Veeva RIM and Veeva Vault PromoMats, ensuring materials aligned with FDA and ethical standards.
- Chicago, IL
Research Assistant
University of Illinois Chicago Health System
Chicago, IL
09.2024 - 05.2025
- Examined medication safety risks and workflow challenges in infusion centers, presenting evidence that informed pharmacist strategies to reduce treatment errors.
- Reviewed clinical studies and internal practices on adult and pediatric growth hormone deficiency treatment, summarizing findings for pharmacy leadership to support protocol review.
- Researched socioeconomic factors affecting access to specialty therapies and shared findings that informed patient education and care improvement initiatives.
- Chicago, IL
Pharmacy Extern
Midwest AIDS Training
Chicago, IL
01.2024 - 05.2025
- Collaborated with regional HIV and LGBTQIA+ organizations to build partnerships that optimized resource allocation and supported community initiatives for early treatment engagement and expanded access to HIV prevention services in underserved areas.
- Contributed to initiatives that strengthened linkage to care and improved long-term HIV outcomes, aligning efforts with national public health priorities and care standards.
- Supported quality improvement and business analysis by synthesizing insights from patients and community leaders, shaping strategies that enhanced HIV care delivery.
- Participated in interdisciplinary team discussions to advance awareness of treatment barriers and community unmet needs, fostering a collaborative environment.
- Education Center, Chicago, IL
Front Office Supervisor
The Langham Hotel
Chicago, IL
01.2018 - 12.2022
- Delivered high-level customer experience management to a clientele with elevated expectations, maintaining consistent professionalism and Forbes 5-star status.
- Built and sustained long-term, trust-based customer relationships through personalized engagement and active listening, enhancing customer loyalty.
- Managed complex stakeholder interactions through strategic communication and structured problem-solving, transforming service recovery into loyalty-building opportunities.
- Led cross-functional teams to execute seamless service strategies under time-sensitive conditions, ensuring service excellence and team accountability.
- Collected and analyzed stakeholder feedback to inform continuous improvement initiatives and identify business opportunities to support sales goals.
- Chicago, IL
Education
Doctor of Pharmacy - Pharmacy
University of Illinois Chicago, College of Pharmacy
Chicago, IL05-2026
Bachelor of Science - Petrochemical Engineering
American University of Beirut
05-2014
Foundation in Regulatory Affairs (FRA) -
Regulatory Affairs Professionals Society
Skills
- Pharmacy Operations
- Medication Management
- Patient Counseling
- Patient Care Planning
- Patient Engagement
- Regulatory compliance
- HIV/AIDS
- Diabetes
- Cardiovascular
- Infectious Disease
- Hepatology
- PrEP
- Virology
- Specialty Injectables
- Infusion Reimbursement
- Pharmacy Benefit Management
- Veeva CRM
- Veeva Vault PromoMats
- Veeva Vault MedComms
- Veeva RIM
- Microsoft Excel
- Tableau
- IQVIA
- ClinicalTrialsgov
- PubMed
- TrackWise
- MasterControl
- Asmabia
- Team Collaboration
Projects
- Cabotegravir BMI & Needle Size Outcomes, Retrospective poster analysis informing HIV therapy evidence generation, UIC Health, Ongoing
- Medical Intelligence: Geographic Atrophy & Mental Health, Supported early research at Astellas Pharma, 2025
Leadership Experience
Front Office Supervisor, The Langham Hotel, Chicago, IL, 01/18, 12/22, Delivered high-level customer experience management to a clientele with elevated expectations, maintaining consistent professionalism and Forbes 5-star status., Utilized strong sales experience to build and sustain long-term, trust-based customer relationships through personalized engagement and active listening., Managed complex stakeholder interactions with strategic communication and structured problem-solving, converting service recovery into loyalty-building opportunities., Lead cross-functional teams to execute seamless service strategies under time-sensitive conditions, demonstrating leadership and accountability., Collected and analyzed stakeholder feedback to inform continuous improvement initiatives and identify business opportunities to support sales goals.
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
French
Professional
Certification
- Foundation in Regulatory Affairs (RAPS)
Timeline
Pharmacy Extern
University of Illinois Chicago Health System
04.2026 - 05.2026
Pharmacy Extern
VA Department | UI Health System
11.2025 - 03.2026
Pharmacy Extern
Abelson Taylor Pharmaceutical Marketing & Advertising Group
08.2025 - 09.2025
Pharmacy Extern
Astellas Pharma US
07.2025 - 08.2025
Research Assistant
University of Illinois Chicago Health System
09.2024 - 05.2025
Pharmacy Intern
Walgreens Specialty Pharmacy
07.2024 - Current
Pharmacy Intern
Walgreens Specialty Pharmacy
05.2024 - Current
Pharmacy Extern
Midwest AIDS Training
01.2024 - 05.2025
Front Office Supervisor
The Langham Hotel
01.2018 - 12.2022
Doctor of Pharmacy - Pharmacy
University of Illinois Chicago, College of Pharmacy
Bachelor of Science - Petrochemical Engineering
American University of Beirut
Foundation in Regulatory Affairs (FRA) -
Regulatory Affairs Professionals Society