Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Quwanna West

Syracuse,NY

Summary

Dynamic professional with a strong work ethic and proven problem-solving skills, honed at Best Western Hotel. Adept at managing guest experiences and maintaining high standards of service. Recognized for exceptional time management and the ability to adapt to changing needs, ensuring satisfaction and comfort for all clients.

Overview

2026
2026
years of professional experience

Work History

Babysitting

Ann's Daycare
  • Supervised children during daily activities, maintaining safe and attentive care.
  • Prepared snacks and meals according to dietary instructions and household routines.
  • Organized age-appropriate games, crafts, and learning activities to support engagement.
  • Monitored naps, hygiene routines, and medication schedules with consistent attention.
  • Assisted with cleanup of play areas, meals, and child-related supplies.
  • Adapted quickly to changing routines, needs, and family expectations.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.

Front Desk Receptionist

Best Western Hotel
Liverpool, NY
12.2024 - 05.2025
  • Greeted guests, managed check-in and check-out, and maintained professional front desk service
  • Processed reservations, modifications, and cancellations using hotel property management systems
  • Answered guest inquiries, resolved concerns, and coordinated requests with housekeeping and maintenance
  • Verified identification, payment details, and folios to support accurate guest account handling

Crew Member

Dunkin Donuts Baskin Robbins
Liverpool, NY
11.2022 - 05.2023

Making donuts ,coffee

Cleaning up bathrooms getting everything ready for the customers

Taking orders

Crew Member

McDonald's
Liverpool, NY
11.2020 - 05.2022
  • Greeted customers and took accurate orders at counter and drive-thru.
  • Prepared menu items following food safety and quality standards.
  • Operated POS system to process payments and complete transactions.
  • Assembled orders carefully to ensure accuracy and timely delivery.

Housekeeper

Days Inn Hotel
Brewerton, NY
09.2020 - 05.2022
  • Cleaned guest rooms, bathrooms, and public areas to maintain consistent hotel standards.
  • Changed linens, made beds, and restocked amenities for incoming guests.
  • Inspected rooms for cleanliness, damage, and missing supplies before guest arrival.
  • Replenished towels, toiletries, and housekeeping carts to support daily operations.
  • Reported maintenance issues and safety concerns to keep rooms guest-ready.
  • Disposed of trash, soiled linens, and waste according to hotel sanitation guidelines.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Pca

Committed Home Care
Syracuse, NY
09.2017 - 05.2020
  • Assisted clients with personal care, grooming, and bathing while maintaining comfort and dignity.
  • Supported daily living activities, including meal preparation, light housekeeping, and medication reminders.
  • Monitored client condition and reported changes promptly to care team.
  • Helped clients with safe transfers, ambulation, and mobility support.
  • Adapted routines to client needs while following individualized care plans.
  • Maintained clean, organized living spaces to support safe home environments.
  • Communicated clearly with families and care staff to coordinate daily support needs.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.

Education

GED -

Nottingham
3100 East Genesee Street
02-2013

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic

Accomplishments

I gained more skills of working with different families and learning that I am some one who can always be a responsible and reliable person in someone else's life

Timeline

Front Desk Receptionist

Best Western Hotel
12.2024 - 05.2025

Crew Member

Dunkin Donuts Baskin Robbins
11.2022 - 05.2023

Crew Member

McDonald's
11.2020 - 05.2022

Housekeeper

Days Inn Hotel
09.2020 - 05.2022

Pca

Committed Home Care
09.2017 - 05.2020

Babysitting

Ann's Daycare

GED -

Nottingham