Quynh Miller
Boca Raton,FL
Summary
I have more than 20 years in the casino gaming industry as a service provider professional offering knowledge & experience in department of slots, poker, table games, food, beverage, and entertainment.
I have spent the last few years as an entrepreneur specializing in the residential and commercial real estate market.
I enjoy working with the public and being able to provide outstanding guest services in all I do.
Well-qualified guest service professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Keller Williams
10.2022 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
Customer Service Cashier
Gold Horse Inc
11.2022 - 05.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers and create a fun social environment.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about what we offered for sale and nutritional value.
- Maintained Daily Cash balancing for correct accounting/ sales.
- Maintained employees/ management support to encourage smooth business flow.
Casino Massage Therapist
Isle Casino
09.2020 - 10.2022
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage chairs and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques for time purchased.
- Greeted clients and casino staff, understood poker chip values in exchange for correct payment for work and created client service tickets for proper accounting.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Performed sanitization tasks to keep massage environment clean and safe.
Education
Real Estate - Real Estate
Gold Coast School of Real Estate
Tamarac, Fl06.2021
Diploma
Oak Grove High School
San Jose, CA05.1996
Skills
- Marketing and Advertising
- Home Tours
- Commercial Real Estate
- Strong Organizational Skills
- Work Well Independently
- Real Estate Industry Understanding
- Excellent Teamwork
- Legal Requirements
- Client Management
- REO and Foreclosure Specialist
- Strategic Photography
- Experienced Entrepreneur
- Leasing and Sales
- Accounting and Bookkeeping
- Open House Preparation
- Presenting
Certification
SFR residential real estate 2022-2023
Food and beverage safety certification 2007-2022
Responsible Alcohol consumption safety 2007-2020
Timeline
Customer Service Cashier
Gold Horse Inc
11.2022 - 05.2023
Real Estate Agent
Keller Williams
10.2022 - Current
Casino Massage Therapist
Isle Casino
09.2020 - 10.2022
Real Estate - Real Estate
Gold Coast School of Real Estate
Diploma
Oak Grove High School
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