Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quynh Nguyen

San Jose,CA

Summary

Dynamic technician with a proven track record at Lumentum, excelling in troubleshooting and complex repairs. Recognized for attention to detail and exceptional customer service, I effectively mentored team members and led change management initiatives, fostering a culture of continuous improvement and engagement. Committed to maintaining high safety standards while delivering results under pressure.

Overview

11
11
years of professional experience

Work History

Technician

Lumentum
06.2010 - 06.2021
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Leadership Team Member

Lumentum
06.2010 - 06.2021
  • Mentored junior team members, fostering a culture of continuous learning and skill development.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Led change management efforts, successfully navigating organizational transitions while maintaining employee morale and engagement.
  • Built strong relationships with customers through positive attitude and attentive response.

Education

Master Of Laws -

Can Tho University
Viet Nam
06.2009

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization

Timeline

Technician

Lumentum
06.2010 - 06.2021

Leadership Team Member

Lumentum
06.2010 - 06.2021

Master Of Laws -

Can Tho University

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Quynh Nguyen