Quynh-Nhu Le
Pflugerville ,TX
Summary
Hi! I'm Quynh. I am a Highschool graduate, who is currently at ACC pursing English Major. I have been in the Culinary and Avid program for 3 years. I have been in the FCCLA program for one year. I have experience in catering and customer service, so I'm an organized and dependable person to have. I'm able to smoothly communicate and get tasks done with an efficient manner. My goal is to finish off my education while developing new ideas and procedures while working in a new space.
Overview
4
4
years of professional experience
Work History
FOH Team Member
Chao Cafe
TX
06.2025 - 03.2026
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness of dining area, ensuring compliance with health regulations.
- Trained new staff on operational procedures and customer interaction techniques.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Made waffles to order
Florist and Receptionist
1st Moment Flowers
TX
12.2024 - 05.2025
- I don’t work here currently, but I came in during Valentine’s Day week to help out with organization and customer traffic.
- Designed and arranged floral displays for various events and occasions.
- Assisted customers in selecting flowers and products suited to their needs.
- Maintained inventory levels, ensuring availability of fresh flowers and supplies.
- Developed creative solutions for unique customer requests and custom arrangements.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Trained staff on proper techniques in arranging flowers and customer service skills.
FOH Team Member
Beard Papa’s
TX
05.2022 - 09.2022
- Maintained organized work area by cleaning and removing hazards.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Assembled products according to changing daily work orders and specific customer needs.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Managed display cases to verify freshness and attractiveness of products.
FOH Team Member
Bambu Desserts & Drinks
TX
05.2022 - 08.2022
- Promote fun and positive environment
- Make waffles to order
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Used POS system to accurately enter orders and process payments.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
High School Diploma -
John B Connally High School
Austin, TX05.2024
Skills
Salesmanship
Social perceptiveness
Training and mentoring
Staff coordination
Multitasking Abilities
Excellent communication
Organizational skills
Safe food handling
Affiliations
Catering Staff Member
Culinary
FCCLA
Avid
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
FOH Team Member
Chao Cafe
06.2025 - 03.2026
Florist and Receptionist
1st Moment Flowers
12.2024 - 05.2025
FOH Team Member
Beard Papa’s
05.2022 - 09.2022
FOH Team Member
Bambu Desserts & Drinks
05.2022 - 08.2022
High School Diploma -
John B Connally High School